9th annual awards will be presented on February 27 in Las Vegas
NEW YORk, NY (January 27, 2015) – MetTel, a leading communications solutions provider for enterprise businesses, was named a finalist in the Customer Service Department of the Year – Telecommunications and the Front-Line Customer Service Team of the Year – Technology Industries categories in the ninth annual Stevie® Awards program for Sales & Customer Service.
MetTel will ultimately be recognized as a Gold, Silver or Bronze Stevie Award winner and the final results will be announced during a gala banquet on Friday, February 27 at the Bellagio Hotel in Las Vegas, Nevada. More than 1,900 nominations from organizations of all sizes and in virtually every industry were evaluated in this year’s competition, by 139 professionals worldwide that acted as preliminary judges.
The Stevie Awards recognize the hard work of MetTel’s customer service team based on its support for customers that have faced obstacles like snow storms wiping out their telecommunications services and bankruptcy threatening the integrity of their communications network. The team showcased its dedication to the success of MetTel’s customers and its determination to provide the best service possible.
“I am so proud of our team’s accomplishments that led to MetTel being named a finalist in these two award categories,” said Mark Marshall, MetTel’s executive director of customer care. “The team continues to put forth white glove service, ensuring MetTel maintains strong relationships with our customers. These recognitions validate the team’s efforts to ensure we provide top notch service to manage a business’ telecommunication solutions in a simple, effective way, 24 hours a day, 7 days a week.”
“The Stevie Awards for Sales & Customer Service continues to be the fastest-growing of our international awards programs,” said Michael Gallagher, president and founder of the Stevie Awards. “The sheer number of nominations is matched by the increasing quality of those nominations. We congratulate all of this year’s Finalists and wish them well in the next phase of judging.”
Details about the Stevie Awards for Sales & Customer Service and the list of finalists in all categories are available atwww.StevieAwards.com/Sales.
MetTel is a leading provider of customized, integrated and managed communications solutions for enterprise customers. By converging all communications over a proprietary network, MetTel enables enterprise companies to easily deploy and manage technology-driven voice, data, wireless and cloud solutions nationwide. With the most comprehensive offering, the highest quality customer care and project management and the ability to completely manage, maintain and secure your communications needs, our portfolio of customer-centric solutions boosts enterprise productivity, reduces costs and simplifies operations. Combining customized and managed communication solutions with a powerful platform of cloud-based software, the company’s MetTel Portal® enables customers to manage their inventory, usage, spend and repairs from one simple, user friendly interface. MetTel is a PCI DSS V3.0 Level 1 compliant solution provider. MetTel was founded in 1996 and is headquartered in New York City. For more information visit www.mettel.net or contact us at 877.963.8663. MetTel. Smart Communications Solutions.™
About The Stevie Awards
The Stevie Awards are conferred in six programs: The American Business Awards, the German Stevie Awards, The International Business Awards, the Stevie Awards for Women in Business, the Stevie Awards for Sales & Customer Service, and the Asia-Pacific Stevie Awards. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards athttp://www.StevieAwards.com, and follow the Stevie Awards on Twitter @TheStevieAwards.