TelePacific’s acquisition of leading managed services provider, DSCI, rewrites the MSP category by bringing leading-edge unified communications, managed IT, connectivity, cloud and continuity services together in a single provider, all backed with guaranteed performance that comes from a company with a five-nines quality heritage. DSCI will operate as a TelePacific company, integrated fully into the strategic set of connectivity, continuity and cloud offerings that have powered 57 straight quarters of growth for TelePacific. The two companies are privately held and terms of the agreement were not released.
With this acquisition, TelePacific immediately evolves from a regional provider to a true national provider with network reach and offices coast-to-coast. DSCI’s award-winning UCx unified communications solution and ITx managed IT services are expected to drive accelerating sales for the managed services that comprise more than 50% of TelePacific’s business. When joined with TelePacific’s next generation Software Defined Wide Area Network (SD-WAN) technology that can deliver those services and more anywhere that there’s a broadband connection – with guaranteed quality – this combination sets the bar for success in the integrated Managed Services Provider space.
“This is a transformational acquisition that opens up literally unbounded opportunities for both of us now that we’re a single company,” says Dick Jalkut, President and CEO of TelePacific. “Over the past months as we’ve worked to integrate our offerings, people and resources together preparing for this day, it’s become ever more clear to us that this was a compelling match of values and visions, as much as it was of complementary technologies. Adding UCx and ITx to TelePacific opens up the entire country for us – and DSCI fits as if it was custom-designed to propel our growth together.”
The combined company’s portfolio delivers a combination of power, simplicity and the ability to quickly adapt to changing requirements that resets customer expectations. The restrictions placed by geographic borders and the need to deal with multiple incumbent service providers are swept away.
“Everything that we’ve been working toward for the past fifteen years – all the work we’ve done to create the leading unified communications solution and next-generation service responsiveness that set us apart from our competitors in the Northeast – is now ready for prime time on a national stage,” says Sean Dandley, DSCI’s President. “Our customers and TelePacific’s have been looking for a teammate to help them grow in a world where borders are increasingly irrelevant and we’re going to deliver for them.”
DSCI will operate under its own name as a TelePacific company and will remain under the leadership of its senior management team with headquarters in Waltham, MA. Its award-winning UCx unified communications solutions and ITx managed IT services are now an integral part of TelePacific’s deep set of offerings for business customers. Q Advisors, a leading global TMT investment banking boutique, acted as exclusive M&A advisor to TelePacific in connection with the DSCI acquisition and as placement agent in connection with related debt financing. Credit Suisse acted as financial advisor to TelePacific. Financing was provided by Brightwood Loan Services LLC, Tennenbaum Capital Partners and Carlyle GMS Finance, Inc.
About TelePacific Communications
TelePacific Communications is a premier integrated managed services provider delivering guaranteed comprehensive business communications solutions to 75,000 locations nationwide for customers ranging from small businesses to enterprises with hundreds of sites. TelePacific’s broad portfolio enables companies to focus on growing their bottom lines instead of overseeing their infrastructure. Headquartered in Los Angeles, the 1,600 person, $664 million enterprise’s award-winning managed services, networks, continuity solutions and focus on customer service have powered 57 consecutive quarters of growth.
About DSCI, a TelePacific company
Businesses nationwide trust DSCI to manage their mission-critical network services. DSCI’s award-winning, enterprise-grade unified communications, managed IT, and connectivity services empower companies to unleash productivity by streamlining processes, proactively monitoring systems, and staying current with rapidly-changing technology. DSCI backs its services with a zealous commitment to Customer Care, including a 100% network uptime guarantee and 24/7/365 live-answer technical support. DSCI is part of TelePacific, the premier managed services carrier that delivers comprehensive communications solutions to 75,000 business locations nationwide. To learn more about DSCI’s expertise, visit www.dscicorp.com, call 866-GET-DSCI (866-438-3724), or connect with DSCI on Twitter, LinkedIn, Facebook, and YouTube.
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