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Press Release -- May 25th, 2017

Sweetser Telephone Company Deploys GENBAND Network Transformation Solution to Offer Customers Advanced Communications Services

Plano, Texas – May 25, 2017GENBAND, a leading provider of real time communications software solutions, today announced that Sweetser Telephone Company, a family-owned company since 1903, has deployed its C15 Call Controller, a key component of GENBAND’s market-leading Network Transformation solution. The C15 Call Controller provides rural service providers such as Sweetser Telephone Company the ability to seamlessly bridge from legacy equipment to a best-in-class Internet-Protocol (IP)-based platform, enabling a new communications services environment.  With the C15, service providers significantly enhance their communications networks and can provide their customers with both legacy services and an array of new, revenue generating IP voice and multimedia features.

“By leveraging GENBAND’s world-class network transformation solution we were able significantly upgrade our communications network with the latest in IP-based technology,” said Dave Fox, Assistant Manager, Sweetser Telephone. “Not only were we able to reduce our power consumption considerably, but we can now offer our residential customers new communications services and our business customers SIP (Session Initiation Protocol) Centrex lines, which provides a feature-rich offering directly from the C15 platform.”

Fox added, “This also allows us to evolve with ease and speed via SIP Trunking to GENBAND’s Kandy cloud. One of the best things about the upgrade was there was no disruption to our customers – it was seamless.”

“Sweetser Telephone Company has been providing outstanding, dependable telecommunications services to their customers for well over a century – so we are delighted they have selected our C15 solution to migrate to a new generation of communications technology,” said John Ryan, Senior Vice President of the Americas Sales for GENBAND. “The C15 is an ideal solution for rural providers such as Sweetser who are looking to upgrade their legacy communications networks at a pace that makes sense for them, both from an operational and cost perspective.”

Key Takeaways:

  • Sweetser Telephone Company is leveraging GENBAND’s C15 Call Controller solution, which is a key part of GENBAND’s market-leading Network Transformation portfolio, to transition its legacy telecommunications network to IP-based technology.
  • Sweetser is now able to offer its residential customers advanced communications services and its business customers the latest in business communications services including SIP lines.
  • GENBAND’s Network Transformation solutions allows rural service providers such as Sweetser the ability to consolidate and modernize infrastructure and eliminate inefficiencies, while providing IP services that help them accelerate time-to-market, while dramatically reducing recurring power, and HVAC costs.
  • GENBAND’s Global Services organization assisted in the delivery of the project.

About Sweetser Telephone Company

Family owned since it was established in 1903, Sweetser Telephone Co provides all the advanced voice and data services you would expect from a large metro telephone company, including DSL. Sweetser Telephone uses the latest in Internet Protocol (IP)-based technology to provide reliable service to their customers. For more information visit


GENBAND empowers its global base of more than 700 customers in more than 80 countries to succeed via its technology leadership and intellectual property in network evolution and cloud based real-time communications software solutions and services. With networks increasingly moving to virtualized environments, service providers, enterprises, independent software vendors, systems integrators and developers globally are leveraging our innovative solutions for rapid communications service and application creation. GENBAND’s market-leading portfolio, including its award-winning Kandy communications Platform as a Service, enables this transformation and delivers a comprehensive set of advanced embedded communications capabilities including voice, video, messaging, chat, presence and more, facilitating business, consumer and IoT solutions deployments with enhanced end-user collaboration experiences. GENBAND’s Marketing Advantage Program provides comprehensive support to fuel our partners’ success with our solutions. To learn more visit

GENBAND, the GENBAND logo and icon are trademarks of GENBAND.

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