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Press Release -- October 6th, 2015

GENBAND Wins Inaugural QuEST Forum Annual Sustainability “Best Overall Performance” Award

New Annual Sustainability Award is designed to promote, encourage and honor the efforts of those serving as role models in fields of sustainability.

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Frisco, TX and Maidenhead, UK, October 6, 2015 – GENBAND, a leading provider of real time communications solutions today announced that it is the recipient of QuEST Forum’s first annual Sustainability Award, “Best Overall Performance” Category.

“We continue to embed sustainability into GENBAND’s DNA,” said Darrin Whitney, GENBAND’s Chief Information and Sustainability Officer. “This is the result of a holistic, company-wide process that required the support and effort of almost every group. I’m extremely proud of the team for the work accomplished and delighted that we’ve been recognized as a leader among our peers.”

Enhancing sustainability impacts processes and workflows including building capacity, supplier auditing, lifecycle analysis, business continuity and more. By examining and reengineering these critical functions, GENBAND has become a provider of choice for customers looking to integrate the latest in sustainability within their own procurement process, minimizing risk and ensuring best practices.

“We were impressed by the across-the-board depth and quality of the effort GENBAND put forth,” said Fraser Pajak, CEO of QuEST Forum. “’Best Overall Performance’ is an exceptional achievement especially considering the quality of the competition. We look forward to GENBAND’s ongoing innovation and drive as a corporate sustainability leader.”

QuEST Forum is the originator of the TL 9000 quality management system standard and is working to create a sustainability measurement class within TL 9000 in the future to aid companies with establishing their sustainability visions, strategies and goals as well as identifying collaboration partners.

GENBAND’s sustainability focus includes its flagship Network Transformation program, which drives extensive energy and real estate cost savings and the corresponding reduction in emissions for the communications industry, one of the more energy-intensive in the world. The program includes an innovative funding model to help CSPs reap the technological, environmental and business benefits of the move to next-generation networks and has helped some of the world’s largest CSPs transform themselves into greener, cleaner and more efficient providers of advanced real time communications capabilities.

Earlier this year, GENBAND was awarded Silver Status in BT Group PLC’s Better Future Supplier Forum, which was created in 2012 to drive sustainability innovation in its supply chain and with the goal to help its customers reduce their carbon emission by three times the end-to-end impact of its own business.

About QuEST Forum

QuEST Forum is a global organization dedicated to quality and sustainability in the ICT community. We are very unique in that we create a collaborative environment for service providers and suppliers, who are often times competitors, to come together and develop innovative solutions to relevant industry issues. QuEST Forum unifies the ICT community through the implementation of TL 9000 (an ICT specific quality management system that is built on ISO 9001), performance benchmarking, and a broad array of common metrics that support rapid industry adoption of new technologies and consistent quality of communication networks around the world.


GENBAND, a 2015 CNBC Disruptor 50, is a global leader in real time communications software solutions for service providers, enterprises, independent software vendors, systems integrators and developers in over 80 countries.  The company’s Network Modernization, Unified Communications, Mobility and Embedded Communications solutions enable its customers to quickly capitalize on growing market segments and introduce differentiating products, applications and services. GENBAND’s market-leading solutions, which are deployable in the network, on premise or through the cloud, help its customers connect people to each other and address the growing demands of today’s consumers and businesses for real time communications wherever they happen to be. To learn more visit

GENBAND, and the GENBAND logo and icon are trademarks of GENBAND.

Company Contacts:

Dennis Watson

Catherine Berthier
GENBAND International PR

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