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Press Release -- May 19th, 2015

GENBAND’s fring Over The Top (OTT) Solution Powers PLDT Global’s JuanaChat Mobile App

Enables Overseas Foreign Workers to connect with their loved ones from anywhere around the world

Orlando, FL, May 19, 2015 — GENBAND, a global leader in real time communications, today announced that PLDT Global Corporation has selected GENBAND fring as a partner to support the launch of its JuanaChat app, aimed at helping Overseas Filipino migrants and workers to stay connected with their friends and families in the Philippines.

“fring is a mature and robust platform that delivers on the features and functionality our end-users need, and this has enabled us to go to market quickly” said Alex Caeg, CEO of PLDT Global. “Our overseas customers can now conveniently bridge the distance with their loved ones back home through voice, video and messaging, helping to forge a stronger link wherever they might be.”

Millions of Filipinos work abroad for extended periods of time year on year, apart from those who have already migrated permanently in distant offshore locations – with both of these situations creating a strong demand for simple, user-friendly and cost-effective options. JuanaChat empowers end-users to call, chat, and send free instant messages and video calls within the community. Users can also call phones that are not yet internet-connected at very affordable rates, and those who download and register today will benefit from introductory offers that grant free airtime bundles to mobile phones and landlines in the Philippines.

“JuanaChat truly showcases fring’s flexibility and envisioned roadmap for future service enhancements aimed to deliver a superior customer experience” said David O’Connor, GENBAND’s Senior Vice President of Sales for Asia Pacific. “Every Communications Service Provider can customize fring to deliver the OTT solution that best fits their end customers’ unique needs. We have a longstanding relationship with the PLDT Group and are thrilled to help them extend their reach into new service areas.”

Key takeaways:

  • PLDT Global has launched its JuanaChat app to help Overseas Foreign Workers stay connected with family and friends back home.
  • JuanaChat leverages GENBAND’s fring OTT solution which enables voice, as well as video and messaging.
  • GENBAND fring is a cloud-based OTT solution that supports operators to deliver a superior quality of experience to their customers and makes them more competitive.

About PLDT Global Corporation

PLDT Global Corporation (PGC) is a wholly-owned subsidiary of PLDT and was established in 2000 as a unit of the International Carrier Business Group handling wholesale business. In 2004, it was spun off from PLDT with the directive to grow the international retail business. Today, PLDT Global delivers high quality value-added traffic through its points of presence (PoPs) located worldwide. It is the full-fledged International Marketing, Sales and Operating Arm of the PLDT Group of Companies that offers a wide range of products and services even beyond conventional telecoms. PLDT Global has been tasked to provide the best, innovative telecommunications solutions among other relevant consumer services to millions of Filipinos around the world. PLDT Global operates in 8 countries through its MVNOs and in many more markets with its international retail services.

About GENBAND and GENBAND fring

GENBAND fring enables peer-to-peer voice and video calls, chat and conferencing as well as telephony services such as outgoing and incoming calls and SMS. The fring solution leverages the mobile phone’s internet connection to create these communication experiences. GENBAND’s fring service is available on all major smartphones & tablets (including iPhone/iPod touch/iPad, Android and Nokia), on any mobile service provider, and any mobile Internet connection (3G/4G, Wi-Fi, GPRS, EDGE).

GENBAND is a global leader in real time communications software solutions for service providers, enterprises, independent software vendors, systems integrators and developers in over 80 countries.  The company’s Network Modernization, Unified Communications, Mobility and Embedded Communications solutions enable its customers to quickly capitalize on growing market segments and introduce differentiating products, applications and services. GENBAND’s market-leading solutions, which are deployable in the network, on premise or through the cloud, help its customers connect people to each other and address the growing demands of today’s consumers and businesses for real time communications wherever they happen to be. To learn more visit

GENBAND and the GENBAND logo and icon are trademarks of GENBAND.

Company Contacts:

Dennis Watson
+1 (972) 521 5921

Catherine Berthier
GENBAND International PR
+1 (646) 741 1974

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