NEW YORK, NY (March 6, 2015) – MetTel, a leading communications solutions provider for enterprise businesses, has received two 2015 Stevie Awards in the categories of Customer Service Department of the Year (Telecommunications) and Front-Line Customer Service Team of the Year (Technology Industries) during the ninth annual Stevie Awards for Sales & Customer Service.
The Stevie Awards recognize the outstanding customer care provided by industry leaders across a variety of industries, and were presented to honorees during a banquet ceremony on February 27 at the Bellagio Hotel & Casino in Las Vegas. More than 1,900 nominations from organizations of all sizes and in virtually every industry were evaluated in this year’s competition, with finalists determined by the average scores of 139 professionals worldwide, acting as preliminary judges. Innovative customer care service and support provided by MetTel to customers during adversities such as national disasters or financial crises helped to distinguish MetTel from the field.
“Our customer service team is committed to ensuring our clients get the best care possible,” said Mark Marshall, MetTel’s executive director of customer care. “We’re honored to be recognized for our excellence in customer care by the Stevie Awards. It’s a testament to the organization and the senior leadership team, and their dedication to delivering the best service possible.”
For more information about MetTel and the solutions it provides, please visit http://www.mettel.net/.
MetTel is a leading provider of customized, integrated and managed communications solutions for enterprise customers. By converging all communications over a proprietary network, MetTel enables enterprise companies to easily deploy and manage technology-driven voice, data, wireless and cloud solutions nationwide. With the most comprehensive offering, the highest quality customer care and project management and the ability to completely manage, maintain and secure your communications needs, our portfolio of customer-centric solutions boosts enterprise productivity, reduces costs and simplifies operations. Combining customized and managed communication solutions with a powerful platform of cloud-based software, the company’s MetTel Portal® enables customers to manage their inventory, usage, spend and repairs from one simple, user friendly interface. MetTel is a PCI DSS V3.0 Level 1 compliant solution provider. MetTel was founded in 1996 and is headquartered in New York City. For more information visit www.mettel.net or contact us at 877.963.8663. MetTel. Smart Communications Solutions.™