HELSINKI, November 26, 2012 /PRNewswire/ --
Nordic TeleCom and Cisco Systems Finland have reached a technology cooperation agreement. This will allow new value-added solutions to be connected with Cisco collaboration products via Nordic TeleCom's cloud services, thereby enhancing business operations.
"These combined collaboration services will, for example, help companies improve the quality of their customer service and increase sales", Esa Lahtinen, CEO at Nordic TeleCom, stated.
"Concrete examples of such value-added services include customized reporting and statistical analysis straight from the cloud, as well as integrating a call-back system into Cisco Contact Center solutions - with no installations or start-up costs," continued Lahtinen.
About Nordic TeleCom
Founded in 2009, Finnish company Nordic TeleCom is at the forefront of unified communication services. In 2011, NTC launched a unique portal that enables - with no installations or start-up costs - different value-added services for the company's existing contact center and telephone solutions. NTC's clients include the Stadium sports equipment chain, Sixt Rent a Car Finland, Diacor healthcare centers and Delta Motor Group.
Pietari Päivänen, Director