[Cairo, Egypt, November 26, 2012]: Huawei, a leading global information and communications technology (ICT) solutions provider, launched its Egypt Network Operation Center (NOC) in Smart Village, Cairo on November 20. The network operation center is dedicated to the operation and management of telecommunication networks, and the provision of professional services to operators in the Northern African region.
Attending the launch were more than 17 prominent industry figures, including Mr. Ahmed ElSherbini, Vice Minister of The Egyptian Ministry of Communications and Information Technology (MCIT); His Excellency, Mr. Song Aiguo the Chinese Ambassador in Egypt; and Mr. Ma Jianchun, the Chinese Economic Counselor in Egypt.
While touring the state-of-the-art NOC, Mr. Ahmed ElSherbini, Vice Minister of MCIT said: “The NOC is very impressive, and its success is a nod to Huawei’s long-term contribution to the telecom industry in Egypt and the wider North African region as a whole.”
A NOC is a central location at which engineers and telco experts are able to manage and control the telecom network of one or more service providers 24/7, in order to ensure the best possible operation of the network is achieved, allowing for stability and quality to be passed on to the subscribers. The main function of the Egypt NOC is to provide network operation services such as front-office operation (e.g. help desk, fault handling, network surveillance), back office operation (e.g. corrective & preventive maintenance, change management, capacity management, vendor support management), work force management, operation support management (e.g. SLA management, security management, IT platform management) and network performance management. The NOC is equipped with latest tools and OSS systems to support various technologies including 2G, 3G and future 4G LTE wireless networks.
With a highly streamlined process, economies of scale can be achieved due to multiple network management in a centralized location, allowing for Huawei Egypt NOC to provide customers with cost-effective operations, while the network quality can be improved through the sharing of Huawei’s global best practice experiences. Furthermore, Huawei has always regarded network security as top priority, and highlights the importance of physical security, data network security and secured data handling policy to protect customer’s data from unauthorized access and improper usage.
Huawei established its presence in North Africa in 1999 and now serves more than 30 telecom service providers in the region. The Egypt NOC is the latest area to benefit from Huawei’s continuous development and investment plan in the region.
“Huawei is committed to contributing to the ICT industry in Egypt and Northern Africa region. We have ongoing knowledge development plan for local engineers and have established a partnership structure with our customers to provide our ‘best in class’ service offering, Total Value of Ownership,” said Zou Zhilei, President of Huawei Northern Africa region. “To date, Huawei has also launched global NOCs in India and Romania, and will soon in Mexico. We have developed a strong commercial and service orientated organization and will continue to invest in Egypt and the Northern African region as we work towards our ultimate target, which is not only being a technology provider for operators, but a partner for overall telecom solutions.”