CHICAGO, Jan. 19, 2012 (GLOBE NEWSWIRE) -- Neutral Tandem, Inc. (NASDAQ:TNDM, news, filings), a leading provider of global interconnection services, announces that it has received the ATLANTIC-ACM 2012 Global Wholesale Best in Class Award for Provisioning.The award recognizes Neutral Tandem′s leadership in provisioning network services to meet the wholesale communications needs of global carriers.
"Customers clearly recognize Neutral Tandem's ability and commitment to deliver a positive customer experience and advanced network services," states Fedor Smith, president of ATLANTIC-ACM. "Neutral Tandem's year-over-year improvement across all service categories indicates that its continued efforts to be a leader in customer service and provisioning are paying off in the eyes of customers."
The awards are derived from data collected in the 2012 edition of ATLANTIC-ACM's Global Wholesale Carrier Report Card. This year marks the 12th year of this innovative, industry-wide research. This year's study is based on over 1,300 individual ratings of global telecommunications carriers by 300 of their wholesale customers. Ratings of over 80 global wholesale providers were compiled to offer wholesale providers an understanding of their market position on both an operational and product standpoint. The award for Best-in-Class Provisioning is based on survey respondents' answers to the following question: 'For each carrier with which you work, please rate provisioning based on your assessment of their ability to meet contracted date of installation.'
"Neutral Tandem prides itself on meeting and exceeding our customers' expectations with innovative service offerings and rapid response intervals," comments Surendra Saboo, President and COO for Neutral Tandem. "These Best in Class recognitions are testaments to the relentless work of our employees to strive for premier customer service in everything they do. We thank our customers for recognizing us with such a high honor."
The ATLANTIC-ACM Global Wholesale Best in Class awards were presented on Jan. 18 at the Pacific Telecommunications Council conference in Honolulu, Hawaii.
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About Neutral Tandem, Inc.
Headquartered in Chicago, Neutral Tandem, Inc. provides voice, data and video interconnection services worldwide. In October 2010, Neutral Tandem acquired Tinet, a global carrier focused on the IP Transit and Ethernet wholesale market. The acquisition combines Neutral Tandem's interconnection services for wireless, wireline, cable and broadband companies with Tinet's global IP backbone. Collectively, Neutral Tandem provides voice, IP Transit and Ethernet solutions to carriers, service providers, and content management firms worldwide. With over 100 Ethernet sites, the company is now the largest global Ethernet interconnection provider, a top 10 global IPv4 backbone provider and has a leading IPv6 network. Please visit Neutral Tandem's website at www.neutraltandem.com and follow us on Twitter@NeutralTandem.
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Boston-based ATLANTIC-ACM is a leading provider of strategic research and consulting services serving the telecommunications and information industries. In addition to producing the industry's principal benchmarking, sizing and opportunity studies, the company assists clients in evaluating telecommunications opportunities for successful investment, market entry and long-term planning. For more information, visit ATLANTIC-ACM's website at www.atlantic-acm.com.
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