Breakthrough Service Leveraging Virtela Enterprise Services Cloud (ESC) Honored for Outstanding Innovation and Customer Success
DENVER, October 20, 2011 – Virtela, the world’s largest independent managed network, security and cloud services company, today announced it has won the 2011 INTERNET TELEPHONY Excellence Award for its Cloud-based Mobile Device Management (MDM) service, the industry’s first global cloud service for managing and securing mobile devices. Presented by TMC and INTERNET TELEPHONY magazine, the seventh annual awards recognize companies for outstanding achievements in IP communications solutions, based on demonstrated improvements these solutions have made to customers’ businesses.
Virtela’s Cloud MDM service has proven to greatly simplify managing the pervasive use of smartphones and tablets in the enterprise, with faster service delivery and a faster return on investment than traditional approaches. Powered by Virtela Enterprise Services Cloud (ESC), the only cloud platform purpose‐built for enterprise networking, security and mobility, the Cloud MDM service can be instantly deployed via Virtela ESC’s 50 Local Cloud Centers (LCCs) at a significantly lower cost than on-premises solutions. Virtela’s carrier-, vendor- and technology-independent model provides a unified solution with unprecedented reach to 190+ countries, independent of the mobile operator or platform (including Apple iOS, Blackberry, Android, Windows Mobile and Symbian).
By leveraging the company’s global cloud infrastructure and 24×7 proactive support, Virtela’s Cloud MDM service offloads overburdened IT organizations, delivering improved service delivery, security, compliance enforcement, risk mitigation, and cost savings. The service has zero upfront charges and offers per-user pricing, regardless of the number of devices. Backed by the first Real-Time Notification Service Level Agreement (SLA) for managed mobility services, the service guarantees customers will be alerted within 15 minutes of mobile activities that compromise corporate policies, such as rogue application access or roaming/data usage overages.
“We are honored to receive this recognition, which further illustrates Virtela’s commitment to innovative cloud-based services that address the changing needs of enterprise customers,” said Mark Hansard, Virtela’s vice president of security and systems. “With the proliferation of smart devices, every company faces challenges in implementing a mobility strategy. We have proven to remove the complexity and intensive resources traditionally required with a comprehensive managed service that promises higher productivity and cost savings on a global basis.”
Virtela maintains partnerships with hundreds of carriers around the world, resulting in its unique multi-carrier Overlay Network that offers customers industry-leading performance and availability. This architecture, combined with Virtela’s best-in-class support and advanced cloud technologies, has earned the company a number of recent industry awards including the 2010 Communications Solutions Product of the Year, GTB Innovation Award for Business Service Innovation and Frost and Sullivan Product Leadership Award, all of which recognized Virtela’s Cloud-based Application Acceleration service. Virtela also won the prestigious 2011 American Business Award for Customer Service Department of the Year, illustrating its commitment to superior customer support.
The 2011 INTERNET TELEPHONY Excellence Award winners are published in the October 2011 issue of INTERNET TELEPHONY magazine. For more information, visit www.itmag.com.
Virtela Technology Services Incorporated is the world’s largest independent managed network, security and cloud services company. Virtela offers an award-winning suite of services – including MPLS and IP-based Virtual Private Networks (VPNs), security, application acceleration and remote infrastructure management – to midmarket and Fortune 500 customers around the world. Virtela offers unparalleled geographic reach to more than 190 countries through its partnerships with more than 500 carriers.
Virtela is headquartered in Denver, Colorado, with globally distributed Network Operations Centers in the U.S., India and the Philippines. For more information, please call +1 (720) 475-4000 or visit www.virtela.net.
# # #