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Press Release -- July 28th, 2011
Source: Sprint Nextel
Tags: Video

Sprint Networks in South Texas Prepared for Tropical Storm Don

Sprint invested more than $230 million to enhance its wireless networks in Texas for the 2011 Atlantic Hurricane Season

CORPUS CHRISTI, Texas (BUSINESS WIRE), July 28, 2011 – As the National Hurricane Center has declared a tropical storm warning for the southern coast of Texas, Sprint (NYSE:S, news, filings) and the Sprint Emergency Response Team (ERT) are prepared for the potential impacts of Tropical Storm Don. As it does for every impending tropical storm or hurricane, Sprint is actively monitoring the storm’s path and staging backup generators, network engineers, emergency personnel and other critical assets that will be needed to manage potential service impacts.

In preparation for the 2011 Atlantic Hurricane Season, Sprint invested more than $230 million to enhance its wireless networks in the state of Texas, including close to $23 million in south Texas, approximately $51 million in Houston, more than $84 million in Dallas-Fort Worth, $22 million in San Antonio, and $14.5 million in Austin. Sprint also added more than 50 new cell sites throughout the state to its Nationwide Sprint Network.

Sprint’s Hardened and More Resilient Wireless Networks

In addition to strategically staging and deploying Cell Sites on Wheels (COWs) – mobile cell sites – to provide immediate restoration of wireless service in the event of power outages and other damage, Sprint also has permanent generators – automatic cutover switches to immediately neutralize any loss of commercial power – installed at:

  • All of its wireless and wireline switches – the network components where wireless data and calls are routed to their final destination.
  • The company’s network Points of Presence (POP) – the facilities where traffic enters and leaves the company’s global IP network, which facilitates dedicated data services for Sprint’s corporate and government customers, as well as other critical communications.

Since 2005, Sprint has also installed 80 hydrogen fuel cell generators at cell site locations across Texas as a much cleaner alternative to diesel-powered backup generators. These generators are activated when service from the local electric utility is disrupted during severe weather or other natural disasters and provide extended hours of backup power before needing refueling vs. traditional generators.

Sprint’s Commitment to Consumers, First Responders and Emergency Medical Officials

Created in 2002, the Sprint Emergency Response Team is a group of seasoned personnel with expertise working with disaster relief and emergency response agencies, public safety officials and medical personnel. Sprint ERT provides these groups immediate restoration of wireless voice, data and IP service with Satellite Cell on Light Trucks (SatCOLTS), Sprint Mobile Broadband devices, and fully charged Sprint and Nextel Direct Connect® phones to facilitate coordination during emergency incidents.

Sprint ERT maintains a 24-hour hotline, 365 days a year, to rapidly address client needs and, during times of state and federally declared national disasters, provides mobile devices and wireless service free of charge for 14 days to state and local agencies assisting with the response efforts. Since its creation, Sprint ERT has conducted more than 4,800 deployments and provided emergency wireless support for more than 1,250 events.

Wireless consumers are encouraged to use their phones and tablets to access hundreds of emergency and preparation mobile applications from the Android Market™, BlackBerry App World™ or and use the following tips to prepare for a hurricane, severe flood or other natural disasters:

  • Keep your wireless phone and backup batteries charged, but be aware that an interruption of wireline and commercial power could affect wireless calls.
  • If possible, get extra batteries and charge them.
  • In times of commercial power outages, a car adapter for your wireless phone should enable you to recharge the battery.
  • Keep phones and necessary accessories in a sealed plastic bag to avoid water damage.
  • Load family and emergency numbers into your wireless phone.
  • Use your Sprint camera phone to take digital pictures or video of your property and valuables before the storm hits. Upload the images to your personal pictures inbox on so you have “before” pictures in the event of any storm damage.
  • Wireless networks sometimes experience heavy traffic during emergency events, so remember to use Nextel Direct Connect® or send a text message.

For more information about Sprint’s hurricane preparation efforts, or to learn what you can do to prepare for a major storm, visit Public safety officials seeking information about services from the Sprint Emergency Response Team should call 1-888-639-0020 or email

About Sprint Nextel

Sprint Nextel offers a comprehensive range of wireless and wireline communications services bringing the freedom of mobility to consumers, businesses and government users. Sprint Nextel served more than 52 million customers at the end of 2Q 2011 and is widely recognized for developing, engineering and deploying innovative technologies, including the first wireless 4G service from a national carrier in the United States; offering industry-leading mobile data services, leading prepaid brands including Virgin Mobile USA, Boost Mobile, and Assurance Wireless; instant national and international push-to-talk capabilities; and a global Tier 1 Internet backbone. Newsweek ranked Sprint No. 6 in its 2010 Green Rankings, listing it as one of the nation’s greenest companies, the highest of any telecommunications company. You can learn more and visit Sprint at or and


Crystal Davis, 571-288-6806
Jennifer Schuler, 913-315-3324

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