Herndon, VA, October 1, 2010 – Segovia, Inc., a wholly-owned subsidiary of Inmarsat plc and a leading provider of secure global IP communications, announced today that it has released the Segovia Global Management System (SGMS) 2.0, a web-based application providing users with consolidated network data, key performance metrics and detailed analytics reports.
The latest release introduces a new user interface, an interactive global map and displays data using a collection of tables, charts and graphs. With secure access available on-demand, SGMS 2.0 sets a new standard in network transparency by giving users the real, actionable information they need to make critical data-driven decisions.
“SGMS has always played a crucial role in our own ability to deliver and manage end-to-end communication solutions, and we are pleased to continue to provide customers with that same level of access. In addition to a rich feature set and improved reporting environment, SGMS 2.0 provides greater visibility into metrics taken at every point on the network; from the remote edge, through space segment and into the terrestrial infrastructure. This allows customers to extract and analyze mission-specific information,” said Mike Wheeler, President and CEO for Segovia.
SGMS 2.0 presents high level, summarized data using four major classifications, which include Network Availability, Network Utilization, Incidents, and Asset Management Records. Each one provides an independent perspective of the overall network and allows the user to retrieve details directly through the drill-down feature. Alternate details can be accessed through Custom Reports, which filters specific classifications of data using custom parameters.
In addition to network data, SGMS 2.0 provides metrics to support Service Level Agreements (SLA), manage Performance Work Statements (PWS) and track network assets. It also allows Segovia’s PMP® certified and security-cleared Program Management professionals to continuously monitor and analyze usage data and traffic.
Mark Wilson, Segovia’s Vice President of Information Technology, added: “In developing the next generation of SGMS, we used the latest hardware and software technology, built a completely new platform architecture, and integrated our robust network management systems. The result is an innovative and user-friendly interface with the power and flexibility to deliver advanced data sets – important attributes for customers to realize the true value offered by any advanced analytical application.”
The foundation for SGMS is source data culled from Segovia enterprise systems. Customer data is seamlessly integrated, and access is provided through a secure, private gateway. This provides SGMS customers with a completely custom and fully automated data consolidation and reporting system, which serves as a central repository for capturing, storing, tracking, and trending network data.
Support is provided through an ISO 9001:2008-registered Quality Management System (QMS) and Lifecycle Management Services, which include Segovia’s U.S.-based Network Operations Security Center (NOSC) and Technical Assistance Center (TAC), offering help desk services and technical support 24 hours a day, 365 days a year.
For more information, please visit www.SegoviaIP.com.
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About Segovia
Segovia, Inc., a wholly-owned subsidiary of Inmarsat plc, is a recognized leader in providing secure, global IP communication solutions to the public and private sectors. For nearly a decade, our existing global network infrastructure and innovative business approach – backed by the industry’s most skilled and experienced workforce – have yielded smarter solutions, delivered with greater speed, reliability and customer focus. A trusted partner of the defense, homeland security and emergency first-response communities, Segovia quickly deploys end-to-end, mission-critical communications to support strategic and tactical initiatives world-wide. Segovia is headquartered in Herndon, VA with network assets and operations around the globe. To learn more, visit www.segoviaIP.com or call 866.SEGOVIA.
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Media Contact:
Alena Koci
Director Strategic Marketing
Segovia, Inc.
Phone: (703) 621-0271
Fax: (703) 435-1992
Email: Alena.Koci@SegoviaIP.com
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