Chicago, IL, October 28, 2010 — Neutral Tandem, Inc. (NASDAQ:TNDM, news, filings), a leading provider of global interconnection services, announced today the launch of its new, custom-developed online web portal – a tool designed to streamline and automate business conducted over its Ethernet Exchange in a secure manner.
"Neutral Tandem's online web portal was designed to enhance the overall customer experience and simplify the manner in which customers conduct business over the Exchange," said Surendra Saboo, President and Chief Operating Officer of Neutral Tandem. "The portal serves to empower our Ethernet Exchange customers, allowing them to find Ethernet connectivity solutions for their global off-net needs, place orders, view order status, as well as monitor service levels and trouble tickets on an end-to-end basis."
The new portal offers custom security layers allowing customers to control which user groups are permitted to view, edit, and update content. The reporting module of the portal offers the ability to view order status, reporting metrics on circuits, and more. Additionally, the state-of-the-art tool will help drive sales activity for Exchange members by providing their building locations and service capabilities in a secure and streamlined fashion to Service Providers, as well as accept orders for tail circuits on their behalf.
"We believe that the new online web portal will be a staple tool for all of our Ethernet Exchange customers going forward," continued Saboo. "It will enrich our customer experience, further illustrating Neutral Tandem's objective to help its customers interconnect in a simplified and efficient manner."
To learn more about Neutral Tandem's Ethernet Exchange, visit http://www.neutraltandem.com/prodServices/ethernet-exchange.htm.
Cautions Concerning Forward Looking Statements
This press release contains forward-looking statements that involve substantial risks and uncertainties. All statements, other than statements of historical fact, included in this press release regarding Neutral Tandem's strategy, future operations, future financial position, future revenues, projected costs, prospects, plans and objectives of management are forward-looking statements. The words "anticipates," "believes," "expects," "estimates," "projects," "plans," "intends," "may," "will," "would," and similar expressions are intended to identify forward-looking statements, although not all forward-looking statements contain these identifying words. Neutral Tandem may not actually achieve the plans, intentions or expectations disclosed in its forward-looking statements. Actual results or events could differ materially from the plans, intentions and expectations disclosed in the forward-looking statements Neutral Tandem makes. Factors that might cause such differences include, but are not limited to: risks associated with our ability to successfully develop and market Ethernet Exchange or ethernet services, including but not limited to identifying, obtaining, operating and maintaining attractive network switch sites, equipment, software and business support systems, such as our Ethernet Exchange web portal, the risk that our business and the Tinet business will not be integrated successfully, cost estimation errors or overruns, interconnection delays, material delays or shortages, our inability to obtain and maintain necessary third party rights or permits on a timely basis, if at all, and other factors, including the impact of regulation, many of which are beyond our control and all of which could delay or negatively affect our ability to offer or market this new service; and other important factors included in Neutral Tandem's reports filed with the Securities and Exchange Commission, particularly in the "Risk Factors" section of Neutral Tandem's Annual Report on Form 10-K for the period ended December 31, 2009 and Quarterly Reports on Form 10-Q for the quarters ended March 31, 2010 and June 30, 2010, as such Risk Factors may be updated from time to time in subsequent reports. Neutral Tandem does not assume any obligation to update any forward-looking statements, whether as a result of new information, future events or otherwise.
About Neutral Tandem
Headquartered in Chicago, Neutral Tandem, Inc. provides voice, data and video interconnection services worldwide. Neutral Tandem recently acquired Tinet , a global carrier exclusively committed to the IP Transit and Ethernet wholesale market. The acquisition combines Neutral Tandem's interconnection services for wireless, wireline, cable and broadband companies with Tinet's global IP backbone. Together with Tinet, Neutral Tandem provides voice, IP Transit and Ethernet solutions to carriers, service providers, and content management firms worldwide. Operating 14 Ethernet Exchanges, the company is now the largest Ethernet Exchange provider in the U.S., a top 10 global IPv4 backbone provider and the number one IPv6 network worldwide. Please visit Neutral Tandem's website at: www.neutraltandem.com and follow us on Twitter @NeutralTandem. Please also visit Tinet's website at: www.tinet.net.
Jaymie Scotto & Associates
Neutral Tandem, Inc.