Fast Mobile Broadband Service Available to Residents of South Central Pennsylvania with Money-Back Guarantee
OVERLAND PARK, Kan., May 03, 2010 –Today, Sprint (NYSE:S, news, filings) launched 4G service in the Pennsylvania cities of Harrisburg, Lancaster, Reading and York. With 4G, customers in this pocket of south central Pennsylvania can enjoy the benefits of mobile broadband connectivity in a local park, sitting at an outdoor cafe on Main Street or riding on a city bus. Sprint 4G users will experience fast mobile downloads, streaming video without the annoyance of buffering, and turbo-charged Web browsing. This launch further accentuates Sprint’s commitment to deliver 4G service to consumers across the country. Sprint now offers 4G in 32 markets nationwide. And, with the Sprint Free Guarantee, customers can try 4G for 30 days and if they are not satisfied, they can cancel service and have the opportunity to be fully reimbursed.1
With 4G service, residents of Harrisburg, Lancaster, Reading or York can equip any Wi-Fi-enabled device, such as a newly purchased iPad, with a red-hot connection using the Overdrive(TM) 3G/4G Mobile Hotspot by Sierra Wireless. With the Overdrive, users can connect up to five Wi-Fi devices – such as an iPad, iPod Touch or Zune HD – to speeds up to 10 times faster than 3G.2 Also, later in 2010, Sprint will launch the nation’s first 3G/4G Android phone, HTC EVO 4G, which will provide a superior and robust multimedia experience. HTC EVO 4G is also a hotspot, making it possible to download music, pictures, videos in seconds – not minutes – and watch streaming video on-the-go.
“We powered up 4G in south central Pennsylvania today, allowing commuters, time-stressed parents, gamers, teens or anyone the ability to make fast, mobile Internet connectivity portable and private,” said Karen Paletta, regional vice president, Sprint. “You no longer have to sit at a coffeehouse on an unsecure Wi-Fi connection to enjoy fast speeds on your laptop. With an Overdrive you can enjoy a true mobile broadband experience with any Wi-Fi-enabled device.”
Customers interested in Sprint 4G can take advantage of the new Sprint Free Guarantee, the most robust satisfaction guarantee in the wireless industry, allowing customers to try a new line of service with Sprint for 30 days. If a customer is not completely satisfied with Sprint during that period, they can cancel service, return their device and get reimbursed for the device purchase and activation fee, get the early termination fee waived, get a full refund for monthly service plan recurring charges incurred and get all associated taxes and fees waived. In addition, Sprint will waive the restocking fee for new customer exchanges as part of this policy. The refund excludes taxes and fees not associated with the plan, premium content, third-party billing and international charges.
Later this year, Sprint expects to launch service in multiple markets, including Boston, Cincinnati, Cleveland, Denver, Los Angeles, Kansas City, Miami, Minneapolis, New York, Pittsburgh, San Francisco, Salt Lake City, St. Louis and Washington, D.C. Today, Sprint 4G covers nearly 40 million people and expects to have up to 120 million people covered by the end of 2010. View 4G coverage for all Sprint 4G markets at www.sprint.com/4G.
About Sprint Nextel
Sprint Nextel offers a comprehensive range of wireless and wireline communications services bringing the freedom of mobility to consumers, businesses and government users. Sprint Nextel served more than 48 million customers at the end of the first quarter of 2010 and is widely recognized for developing, engineering and deploying innovative technologies, and the first and only wireless 4G service from a national carrier in the United States; offering industry-leading mobile data services, leading prepaid brands including Virgin Mobile USA, Boost Mobile and Assurance Wireless and instant national and international push-to-talk capabilities; and a global Tier 1 Internet backbone. With its customer-focused strategy, you can learn more and visit Sprint at www.sprint.com or www.facebook.com/sprint and www.twitter.com/sprint.
1) For complete information about the Sprint Free Guarantee, visit Sprint.com/guarantee.
2) “Up to 10x faster” based on download speed comparison of 3G’s 600 kbps vs. 4G’s 6 Mbps. Industry published 3G avg. speeds (600 kbps-1.7 Mbps); 4G avg. speeds (3-6 Mbps). Actual speeds may vary. 4G currently available in select areas /devices; check Sprint.com/4G for Sprint 4G coverage and device information.
EDITOR’S NOTE: For more information, including video, fact sheets, interviews with a Sprint executive and examples of how consumers and businesses can use 4G, please visit: http://community.sprint.com/baw/community/buzzaboutwireless/4g
Sprint Scott Sloat, 240-855-0164 firstname.lastname@example.org or Kathleen Dunleavy, 310-709-3689 email@example.com