AT&T On Demand Interpreter Provides Access to Professional Interpreters in More than 170 Languages
Dallas, Texas, June 18, 2012
Bienvenidos. 欢迎. Willkommen. Welcome to one of the simplest ways to communicate across different languages: AT&T On Demand Interpreter Powered by Language Line Services. With just two keystrokes on a mobile phone, callers can reach professionally trained interpreters in a matter of seconds – 24 hours a day, seven days a week.
With the push of *4 (“I” for interpreter), the caller is directed to a voice recognition service and asked to “please speak the name of the desired language you need.” AT&T On Demand Interpreter then rapidly connects with interpreters spanning more than 170 different languages. The service enables organizations to easily communicate with limited English-speakers in their most familiar and comfortable native languages.
AT&T* has teamed up with Language Line Services, a worldwide leader in over-the-phone interpretation and language services, to deliver this innovative solution.
Who Benefits
AT&T On Demand Interpreter is now available to federal government agencies as well as healthcare providers and businesses. By providing interpretation services on mobile phones, AT&T On Demand Interpreter is ideal for supporting first responders in emergencies, law enforcement officers, healthcare providers in hospitals and homes, businesses of all sizes, and virtually any organization with field personnel.
“In today’s multicultural and global society, AT&T On Demand Interpreter helps to ease the difficulty of language barriers in everyday interactions. It connects callers on a meaningful level, allowing them to speak to one another through professional interpreters at any time, at a moment’s notice,” said Chris Hill, vice president, Advanced Mobility Solutions, AT&T Business and Home Solutions.
“Accurate interpretations are critical to effective decision-making in these organizations, helping daily operations run more efficiently and yielding better results for first responders, mobile healthcare, and national security,” said Louis F. Provenzano, Jr., president and CEO of Language Line Services. “Language access in the U.S. has never been more important than it is today, as the country’s growing ethnic minorities are projected to become the majority by 2042.”
AT&T On Demand Interpreter Powered by Language Line Services is an add-on feature, subscribed to on a per-month, per-user basis. Available today, On Demand Interpreter joins the robust AT&T portfolio of mobility solutions for federal government agencies, healthcare organizations and businesses.
For more information, visit http://www.att.com/Interpreter.
*AT&T products and services are provided or offered by subsidiaries and affiliates of AT&T Inc. under the AT&T brand and not by AT&T Inc.
About AT&T
AT&T Inc. (NYSE:T, news, filings) is a premier communications holding company and one of the most honored companies in the world. Its subsidiaries and affiliates – AT&T operating companies – are the providers of AT&T services in the United States and around the world. With a powerful array of network resources that includes the nation’s largest 4G network, AT&T is a leading provider of wireless, Wi-Fi, high speed Internet, voice and cloud-based services. A leader in mobile Internet, AT&T also offers the best wireless coverage worldwide of any U.S. carrier, offering the most wireless phones that work in the most countries. It also offers advanced TV services under the AT&T U-verse® and AT&T | DIRECTV brands. The company’s suite of IP-based business communications services is one of the most advanced in the world.
Additional information about AT&T Inc. and the products and services provided by AT&T subsidiaries and affiliates is available at http://www.att.com. This AT&T news release and other announcements are available at http://www.att.com/newsroom and as part of an RSS feed at www.att.com/rss. Or follow our news on Twitter at @ATT.
About Language Line Services
Language Line Services, the global leader in language solutions for over 30 years, serves clients in government, healthcare, telecommunications, financial services, insurance, retail and many other industries in more than 170 spoken and written languages, as well as American Sign Language (ASL) and Mexican Sign Language (LSM). Language Line Services is recognized as a trusted partner to thousands of public and private organizations throughout the world, providing easy access to the industry’s most dynamic and comprehensive suite of language solutions that drive a strong return on investment. Language Line Services is known for solving customers’ complex language communication issues with leading services that include telephone, on-site and video interpreting, translation and localization, as well as interpreter assessment and training programs. Please call (800) 752-6096 or visit http://www.languageline.com
© 2012 AT&T Intellectual Property. All rights reserved. 4G not available everywhere. AT&T, the AT&T logo and all other marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners.
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