Will accelerate network deployment in the Chesapeake Bay and Mid-Atlantic Region
Timonium, MD — December 11, 2025 —IQ Fiber, a 100% fiber-optic internet service provider serving the Southeast and the Mid-Atlantic, today announced the official rebrand of ThinkBig Networks to IQ Fiber. This change is the final step in uniting both companies under one brand and mission: delivering a fast, reliable, and stress-free internet experience.
IQ Fiber acquired ThinkBig Networks in January 2025. Under the IQ Fiber brand, the company now provides Maryland customers with the same trusted local team and 100%-fiber-optic network, now powered by IQ Fiber’s 24/7 customer support, proactive network management and new online account management. With the integration complete, IQ Fiber plans to accelerate its network deployment to additional communities across the Chesapeake Bay and the Mid-Atlantic region.
“This rebrand represents more than a new name. It reflects the combination of two great companies that have been focused on building a smarter experience for our customers,” said Ted Schremp, CEO of IQ Fiber. “We’re combining ThinkBig’s trusted local team with IQ Fiber’s platform and expanded resources to deliver a faster, simpler, and more human internet experience.”
Smarter Internet, Simplified
The transition from ThinkBig Networks to IQ Fiber will be effortless. Customers will continue to enjoy fast, 100% fiber optic internet service with no contracts, hidden fees, or service interruptions.
What’s staying the same:
- 100% fiber-optic internet connection
- Existing service plans
- Installed equipment and configurations
- The same experienced local service team
What’s changing (for the better)
- IQ Fiber’s easy-to-use account portal now provides convenient, easy access to account details, billing history, and online support tools.
- Technical support is now handled by IQ Fiber’s 24/7 in-house support team, which answers 93% of calls in under 30 seconds. Customers also have the option to access support via chat, email and the online account portal.
- IQ Fiber’s proactive monitoring systems will detect service-related issues, often before customers are even aware of an issue.
- Existing networks will be upgraded and new products will be made available, including both 2 and 5-gig residential plans as well as new Business plans.
- Accelerated network expansion in the Chesapeake Bay and Mid-Atlantic region
Fast. Reliable. Stress Free. Attentive.
IQ Fiber’s 100% fiber network delivers the fastest upload and download speeds available, 99.99% reliability, and consistent wall-to-wall WiFi coverage. With IQ Fiber’s Stress-Free Guarantee, customers never deal with contracts, hidden fees, or data caps, and WiFi equipment is always included.
Unlike traditional providers, IQ Fiber combines next generation technology with attentive, in-house experts who proactively monitor every customer connection.
“We pay attention, so you don’t have to,” Schremp added.
About IQ Fiber
IQ Fiber is transforming the broadband market with transparent pricing and a streamlined customer experience. IQ Fiber offers simple month-to-month rates with no fees or surprise price increases. IQ Fiber delivers symmetrical speeds along with whole-premises WiFi service. Privately funded and launched in August 2021, IQ Fiber provides the fastest and most reliable internet access while maintaining a 4.8-star rating on Google with over 3,000 reviews. For more information, visit iqfiber.com.
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