Latest Updates
Jan. 29, 2026, 3:44 p.m. CT
Our network teams are working around the clock to restore communications in some of the areas hardest hit by Winter Storm Fern. We’re making strong progress and moving as quickly and safely as possible to restore remaining service impacts across parts of Louisiana, Mississippi, and Tennessee. Overall, our wireless network is operating at more than 99% of normal in these states.
Customers may still be experiencing home phone and internet service disruptions until power is restored and all repairs are completed. Wireline (home phone/internet) customers can visit att.com/outages to sign up for a one-time service restoration text alert.
As our recovery and cleanup work continues, we ask the community to be mindful that lines on the ground are providing critical connections. Do not cut any lines on the ground and do not disrupt equipment – whether generators or other infrastructure.
The AT&T Network Disaster Recovery (NDR) team at a staging yard in Shreveport, LA.
A generator ready to deploy at AT&T Network Disaster Recovery (NDR) staging yard in Knoxville, TN.
LEO Emergency Communication Portables (LECPs) ready to deploy at AT&T Network Disaster Recovery (NDR) staging yard in Jackson, TN.
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