Bangalore, India – June 20, 2025 – Subex, a global leader in AI-native telecom solutions, today announced a major leap forward in telecom intelligence with the integration of Embedded Generative AI (GenAI) into its HyperSense Revenue Assurance & Fraud Management (RA & FM) platform. This marks a foundational shift in how telecom systems operate: moving from static configuration to dynamic, AI-driven reasoning.
From Tools to Intelligence That Grows with You
HyperSense is no longer just software – it’s an evolving intelligence engine. By embedding GenAI into the platform’s core, Subex enables HyperSense to continuously learn, adapt, and unlock new use cases as foundational AI models advance. “This launch sets a new benchmark,” said Nisha Dutt, MD & CEO of Subex. “HyperSense now learns as fast as AI itself – keeping pace with the growing complexity of telecom products, threats, and operations. Our goal is to give telcos not just a tool, but a thinking system that evolves alongside them. And this is just the beginning – we’re building a roadmap where AI becomes a core partner in every assurance and risk decision.”
Designing for an AI-Native Future
With GenAI natively embedded – not bolted on – HyperSense moves beyond dashboards and rules. It engages in real-time reasoning, making intelligence accessible to frontline teams, analysts, and business users without needing to write a single line of code.
“This is the shift from configuration to cognition,” said Harsha Angeri, VP – AI at Subex. “We’re enabling systems that understand context, surface what matters, and act – making assurance and fraud management faster, smarter, and radically more intuitive.”
Subex’s vision is clear: to build an AI-native future where intelligence is embedded, explainable, and always evolving—starting with RA & FM and extending across the telecom enterprise.
About Subex
Subex is a telecom AI company enabling connected experiences for CSPs across the globe.
Founded in 1994, Subex helps its customers maximize their revenues and profitability. With the legacy of having served the market through world-class solutions for business optimization and analytics, Subex is now leading the way by enabling the creation of connected experiences in the telecom industry. Through their AI-first line of offerings, Subex empowers communications service providers and enterprise customers to make faster, better decisions by leveraging Artificial Intelligence (AI) across the data value chain. Subex leverages its award-winning product portfolio in areas such as Business Assurance and Fraud Management and enhances them with the power of to help CSPs reduce risk, combat fraud, and thereby ensure profitability.
Subex has more than 300 installations across 100+ countries.
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