LONG-TIME TELELINK USER ADDS FRAUD MANAGEMENT CAPABILITIES
(NASHVILLE, TN) June 10, 2025 – Equinox Information Systems, a leading provider of telecom business assurance solutions, proudly announces that altafiber has expanded its longstanding partnership by implementing the Protector 12 fraud management platform. altafiber, known for providing comprehensive connectivity services including internet, TV, and telephone throughout Ohio, Kentucky, and Indiana, continues to invest in advanced solutions to protect its network and customers.
altafiber has successfully leveraged Equinox’s TeleLink platform for many years, utilizing its robust mediation and analytics capabilities to enhance operational performance and revenue assurance. The addition of Protector 12 demonstrates altafiber’s proactive commitment to combating fraud and securing network integrity through advanced monitoring and real-time fraud management.
“Adding Protector 12 is a natural progression of our longstanding relationship with Equinox,” explained Keith Gould, Senior Fraud Analyst at altafiber. “Equinox’s TeleLink solution has consistently delivered exceptional results for our data analytics and mediation processes, and we are confident that Protector 12 will provide equally significant improvements to our fraud prevention strategies.”
Protector 12 is renowned in the telecom industry for its dynamic and comprehensive fraud detection capabilities, which quickly identify and mitigate fraudulent activity in real time, ensuring network safety and reliability. Coupled with TeleLink’s powerful data mediation and analytics tools, altafiber is now equipped to manage operational risks even more effectively and securely.
“We are pleased altafiber continues to place their trust in Equinox solutions,” stated David West, CEO of Equinox Information Systems. “The implementation of Protector 12 enhances altafiber’s ability to rapidly respond to fraud threats, complementing the strong foundation already established by their use of TeleLink. We are committed to supporting altafiber’s ongoing operational excellence and growth.”
About altafiber
Cincinnati Bell is now doing business as “altafiber” in Ohio, Kentucky, and Indiana. The Company delivers integrated communications solutions to residential and business customers over its fiber-optic network including high-speed internet, video, voice and data. The Company also provides service in Hawai’i under the brand Hawaiian Telcom. In total, altafiber can deliver gigabit Internet to more than 1 million addresses in the territories it serves. For more information, please visit www.altafiber.com. The information on the Company’s website is not incorporated by reference in this press release.
About Equinox Information Systems
Since 1986, Nashville-based Equinox Information Systems has helped telecom companies around the world address profitability and network efficiency issues. Currently processing over two billion customer records a day, Equinox has served companies in all telecom sectors, allowing them to protect and optimize their revenue. Besides fraud management, Equinox also offers data mediation, usage analytics, revenue/expense management, routing assurance, network analysis, and custom application development solutions. To learn more, visit www.equinoxis.com.
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