COMPANY ENHANCES NETWORK INSIGHT AND REPORTING WITH EQUINOX’S LATEST PLATFORM
(NASHVILLE, TN) April 15, 2025 – Equinox Information Systems, the trusted provider of mediation and business assurance solutions for carriers around the world, today announced that FirstComm has upgraded to TeleLink 12. FirstComm, a premier provider of essential telecom services, continues their long-standing collaboration with Equinox by adopting the latest version of the TeleLink platform to power their usage reporting and data management initiatives.
“TeleLink has been instrumental in helping us manage and visualize our usage data,” said Mark Sollenberger, FirstComm President/CFO. “The enhancements in Version 12—particularly the advanced reporting and updated user interface—are key to maintaining the level of service and insight our customers expect.”
FirstComm’s decision to move forward with TeleLink 12 is part of their strategy to enhance network visibility, improve operational response, and support continued innovation in their service offerings. Equinox’s latest release delivers advanced tools to turn raw data into actionable insights for FirstComm’s specific needs.
“FirstComm has been a valued Equinox partner for years,” commented David West, Chief Executive Officer of Equinox. “We’re excited to support their continued success with the advanced capabilities in TeleLink 12.”
About FirstComm
FirstComm, headquartered in Akron, Ohio, is a leading provider of voice, data, security, and managed services across the U.S. They offer tailored communication solutions to help businesses improve productivity, increase collaboration, and support digital transformation. With a commitment to customer satisfaction and continuous improvement, FirstComm delivers robust network solutions with personalized service. Learn more at www.firstcomm.com.
About Equinox
Since 1986, Nashville-based Equinox Information Systems has helped telecom companies around the world address profitability and network efficiency issues. Currently processing over two billion customer records a day, Equinox has served companies in all telecom sectors, allowing them to protect and optimize their revenue. Besides fraud management, Equinox also offers data mediation, usage analytics, revenue/expense management, routing assurance, network analysis, and custom application development solutions. To learn more, visit www.equinoxis.com.
Contact:
David West
615-612-1200
dwest@equinoxis.com
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