For the first time, Total Wireless offers new and existing customers protection plans through Assurant for eligible devices at just $5 per month.
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NEW YORK – Total Wireless, a fast-growing, no-contract wireless provider powered by the Verizon 5G network, announced today the launch of Total Wireless Protect for new and existing customers. The brand’s new device protection plan provided by Assurant gives customers the ability to protect their device for only $5 per month per device, with benefits including:
- Hassle-free service: 24/7 online claim filing, and next-business-day delivery (when available), at no extra cost.
- Post-warranty coverage: Unlimited mechanical breakdown claims, even after your device manufacturer’s warranty expires.
- Front screen & back glass repairs: For only $29 each (plus applicable taxes). Up to two per 12 rolling months at an Assurant-authorized repair center*.
- Speedy device replacement: Up to two per rolling 12 months for all other accidental damage claims. Service fee will apply based on device tier**.
Total Wireless Protect ensures customers are covered by providing an affordable replacement or repair for eligible devices against accidents such as drops, mechanical breakdowns or malfunctions after the manufacturer’s warranty expires, offering customers a greater confidence when purchasing their devices.
“Total Wireless stands out among no-contract carriers by offering an affordable device protection program to all customers with eligible devices,” said David Kim, Chief Revenue Officer of Verizon Value organization. “This plan provides peace of mind to our customers and ensures that they can stay connected without worrying about unexpected repair costs. Our goal is to deliver exceptional value and convenience, making it easier for everyone to enjoy the benefits of a protected device.”
Customers can also access fast repair and replacement of their devices when they need it most, with next-business-day delivery at no additional cost. Assurant’s seamless, hassle-free claim filing process and convenient 24/7 online claim filing is available at fastclaim.com/totalwireless.
”From the moment of purchase, Assurant helps customers get the most from their devices. With rapid replacement, access to more than 900 Assurant Authorized Repair Centers nationwide, and most repairs taking less than one-hour, Total Wireless customers are assured they can stay connected,” said Jeff Unterreiner, president of U.S. Connected Living, Assurant. “Working in close collaboration with our partners at Total Wireless, we’ve developed a plan that offers the protection they need at the best value.”
Total Wireless features a broad lineup of devices, generous benefits and no-contract service plans for both single line accounts and families that are all powered by Verizon’s award-winning networks. Total Wireless Protect is now available both at Total Wireless stores and online. For more information, visit a Total Wireless store near you or totalwireless.com.
About Total Wireless
Total Wireless is a fast-growing, no-contract wireless provider covered by the Verizon 5G network, with over 1,000 exclusive stores across the country, and counting. On a mission to raise the bar in prepaid wireless, Total Wireless disrupts the status quo by offering more value than any other no-contract provider. Total Wireless offers plans with unlimited data and access to Verizon’s 5G Ultra-Wideband network, prices guaranteed for five years (taxes and fees included), select free 5G phones with qualifying purchase plans, and more.
Total Wireless is part of the Verizon Value portfolio of prepaid brands, which includes Straight Talk, Visible, Tracfone, Simple Mobile, SafeLink, Walmart Family Mobile, and Verizon Prepaid. Verizon Communications Inc. (NYSE, NASDAQ: VZ) is one of the world’s leading providers of technology, communications, information and entertainment products and services.
For more information on Total Wireless, visit one of its exclusive storefronts across the country, or check out Totalwireless.com.
About Assurant
* Limited to certain smartphone models. See fastclaim.com/totalwireless for additional details. A $29 service fee applies per repair. This applies when and where repair service is available. Otherwise, a replacement is available under Accidental Damage (All Other) for a $29 to $349 service fee depending on your device tier. This service contract renews month to month until canceled by you or us.
** Device replacement will be a new or refurbished product of like kind and quality
The Service Contract Provider is Federal Warranty Service Corporation in all states except in California, where the Provider is Sureway, Inc.; in Florida, where the Provider is United Service Protection, Inc.; and in Oklahoma, where the Provider is Assurant Service Protection, Inc. The address and phone number of each Provider is P.O. Box 105689, Atlanta, GA 30348-5689, 1-833-456-0146.
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