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Press Release -- June 10th, 2024
Source: Ericsson

Second global award for DNB & Ericsson’s AI Intent-Based Operations solution reinforces its future readiness

  • DNB and Ericsson have been once again recognized globally for delivering leading AI solutions for Malaysia’s 5G network.
  • DNB’s 5G world-class network is evolving to 5G Advanced using AI to  streamline network management, improve security and network resilience.
  • Mobile network operators can consistently deliver high-quality and scalable services to enterprises
JUN 07, 2024
Second global award for DNB & Ericsson’s AI Intent-Based Operations solution reinforces its future readiness

Ericsson (NASDAQ:ERIC, news, filings) and Malaysia’s Digital Nasional Berhad (DNB) have won a second global award for their implementation of Artificial Intelligence (AI) Intent-based operations (IBO) solution, part of Ericsson Operations Engine.

The latest award is from telecommunications industry organization FutureNet World, in the Artificial Intelligence for Network Operations (AIOps) category for the best Automated Operations Solution Incorporating AI Functionality. The Intent-based solution had previously received the prestigious Glotel Award in 2022.

The Intent based Operations is the next evolution of DNB’s 5G network, leveraging 5G Advanced technology standards and artificial intelligence (AI) to incorporate machine learning (ML), and automation to increase agility, simplify management, improve security and network resilience.

AI is being leveraged in the 5G network to optimize performance and enhance user experiences, given that new services require always-on high performance, ultra-reliability, low latency, and high levels of security.

DNB’s high performing, secure, resilient 5G network enables Malaysia’s mobile network operators to consistently deliver high-quality and scalable services to enterprises.

A programmable 5G Standalone network at scale is critical to industries – ranging from manufacturing and healthcare to smart cities and transportation – being able to leverage AI and Machine Learning (ML)  to transform how they operate. These efficiency and productivity gains will allow them to build on the competitive advantage that comes from digitalization.

The FutureNet World award recognizes how DNB leveraged the Ericsson Operations Engine to adopt automation and data-driven processes to build the world’s first multi-operator core network (MOCN), which meets the needs of six communication service providers and ensures affordable 5G connectivity for Malaysia.

The use of automation such as intent based operations effectively manages the complexity of different MNO networks and has significantly increased network resilience and reduced operating costs.

DNB and Ericsson have been collaborating on 5G Advanced initiatives that focus on enhancing the 5G experience and accelerating digital services for consumers, government and enterprises; including offering on-demand services.

Head of Ericsson Malaysia, Sri Lanka and Bangladesh, David Hägerbro says, “Enabling intent-based operations in the network unlocks differentiated connectivity with distinct network slices and Service Level Agreements (SLAs). This gives Malaysian enterprises the confidence to leverage a secure and robust network that is ready for 5G Advanced to digitalize their operations.

The latest award, together with the past recognition, leaves no doubt that Malaysia has one of the most advanced and future proof 5G networks in the world, making Malaysia a leading digital nation.”

DNB Chief Technology Officer Ken Tan says: “The current speed of Malaysia’s 5G network, measured by Ookla as world-class, is already sufficient for today’s use cases but enterprise use cases require more than just higher 5G speeds. Leveraging intent-based operations allows for effective management of the growing complexities involved in delivering differentiated  5G connectivity to multiple parties while adhering to SLAs.”

As announced at the Mobile World Congress event in Barcelona in February 2024, Ericsson signed an MoU with DNB to provide 3GPP Release 18 software for Malaysia’s 5G network, bringing advanced radio security, superior user experience, and enterprise capabilities, as well as boosting sustainability through enhanced energy management.

About  AI Intent-based operations

Intent-based operations are based on providing a statement of what a service provider wants the network to do or the outcome needed from the network. It is then interpreted by the intent-based system, which will manage the network to achieve the goal.

Utilizing AI/ML technology and the associated automation, these features empower networks to adjust to fluctuating demands and conditions instantly, providing a more agile and adaptable infrastructure for telecommunications. This is achieved by dynamically managing network resources to enhance the user experience.


AI Intent-based Operations

Malaysia’s DNB automates and optimizes network management using AI, machine learning, and automation with Award Winning Intent-Based Operations

From data-driven to intent-based network operations



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Ericsson enables communications service providers and enterprises to capture the full value of connectivity. The company’s portfolio spans the following business areas: Networks, Cloud Software and Services, Enterprise Wireless Solutions, Global Communications Platform, and Technologies and New Businesses. It is designed to help our customers go digital, increase efficiency and find new revenue streams. Ericsson’s innovation investments have delivered the benefits of mobility and mobile broadband to billions of people globally. Ericsson stock is listed on Nasdaq Stockholm and on Nasdaq New York.

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