Opportunities for reseller partners to boost revenues and enhance customer experience with cloud intelligent communications solution
Colt Technology Services (Colt), the digital infrastructure company, today extends its popular Microsoft Operator Connect cloud voice solution to resellers. Now, resellers can offer their customers flexible, high-performance cloud workplace collaboration software with Microsoft Teams across Colt’s secure digital infrastructure.
Reseller partners offering Microsoft Operator Connect benefit from full digital administration and automation, with access to the Microsoft Teams Admin Centre. Service changes can be made in just a few clicks so resellers can deliver a responsive, flexible customer experience and work with Colt as a single provider across 13 European countries. Businesses reselling Operator Connect are supported by the Colt team’s extensive technical and regulatory expertise: Colt is a certified Microsoft Solutions Partner, and the service is fully-compliant with European regulations.
For resellers’ end customers, cloud-based voice services help to maintain a productive, connected remote workforce experiencing the same high levels of access to digital services as employees located in a traditional workplace. There’s no hardware to maintain or components to replace, and cloud offers scalability, so they can respond quickly to changing market dynamics and can quickly scale up during peak times. A pay-as-you-go pricing model helps them to manage costs and reduce unnecessary energy consumption.
Peter Coppens, VP Infrastructure and Connectivity Solutions, Colt Technology Services said, “The fantastic growth potential in the cloud voice market presents exciting opportunities for resellers to develop new revenue streams, with minimal upfront investment in systems and platforms. Extending Microsoft Operator Connect to resellers gives them the chance to take advantage of this growth potential, supported by a Microsoft-certified partner with scale and expertise.”
The launch creates new revenue opportunities for resellers as cloud growth continues, with McKinsey stating cloud could generate up to $3 trillion in value by 2030. One in two European businesses say they are either conducting a ‘large-scale migration’ to cloud or are building new applications and capabilities in the cloud, according to the McKinsey study ‘The state of cloud computing 2024’ . 95% are capturing value from cloud, cites the same report.
Find more information for Microsoft Operator Connect for Resellers here.
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