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Press Release -- April 16th, 2024
Source: netcracker

Polish Operator Play Extends Partnership With Netcracker for Digital BSS and Professional Services

Netcracker Supports New Customer Onboarding to Billing, Enabling Greater Business Process Visibility and Superior Service Quality

WALTHAM, MA — April 16, 2024 — Netcracker Technology announced today that Play, the operator that acquired UPC Poland and is part of iliad, a major European telecommunications group, has extended its relationship with Netcracker for professional services and Digital BSS, which provides support for a number of functions, from onboarding new subscribers to service activation, including billing and payments.

Play, the leading operator in Poland, offers mobile, broadband Internet and television services to customers throughout the country over its extensive mobile and fixed networks. By continuing to incorporate Netcracker’s professional services, Play will gain numerous benefits, including the highest level of system performance, visibility into critical business processes, the ability to quickly launch new products and services and unmatched service quality.

“We have been working with Netcracker for many years, through several business changes and acquisitions, and we appreciate the extensive experience and knowledge to help us in key areas, such as application development and supporting our BSS stack,” said Pawel Passowicz, Chief IT Officer at Play. “We are happy to continue our engagement going forward.”

“Play has grown and evolved over the years, making this a truly fulfilling partnership for Netcracker,” said Benedetto Spaziani, GM at Netcracker. “We are proud to be Play’s vendor of choice for BSS and support and maintenance, which when combined deliver a strong solution for the future.”

About Netcracker Technology

Rapid digitization is disrupting the status quo of today’s communications markets. Constantly evolving customer needs and behaviors require service providers to adapt quickly and diversify their businesses to deliver the outcomes that their customers expect. Building digital ecosystems, anticipating customer requirements and delivering a digital-first experience are essential for service providers to accelerate innovation, expand into new markets and become the disruptors in the 5G era.

Netcracker Technology, a wholly-owned subsidiary of NEC Corporation, has the expertise, culture and resources to help service providers around the world transform their businesses to thrive in a digital economy. Our innovative solutions – including our flagship cloud-native Netcracker Digital Platform – value-driven services and unbroken delivery track record of three decades help service providers to achieve their digital transformation goals, drive the telco to techco evolution within their organizations and realize business growth and profitability. For more information, visit

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