SAN JOSE, Calif., February 29, 2024 and TOKYO, Japan, March 1, 2024 –
Cisco and NEC Corporation (NEC; TSE: 6701) announce their strategic
collaboration with TIM Brazil, a leading operator in the Brazilian telecommunications
sector. The collaboration aims to improve TIM Brazil network performance,
service quality and end-to-end visibility, providing an enhanced experience
for customers business of all sizes.
TIM Brazil, leading 5G mobile operator and leader in network coverage in Brazil,
has identified key areas for improvement, including end-to-end visibility,
automation, and network quality. The company aims to continue its journey
of quality improvement, offering a premium network quality and availability to
its customers.
In addition, TIM Brazil seeks to elevate the Quality of Experience (QoE) and
Quality of Service (QoS) to gain better insights into customer perception and
satisfaction (NPS) trough visibility, monitoring and performance analytics.
To address these objectives, Cisco and NEC proposed a comprehensive solution
that expands network monitoring ranging across all transport domains, from cell
site routers to metropolitan and regional backhaul and to national backbone,
including third-party networks. The Accedian Skylight platform (now part of Cisco),
implemented via distributed intelligent sensors through Smart SFPs and AI/ML
algorithms, will be deployed to provide a centralized view of the entire network,
providing scalability to manage hundreds of thousands of endpoints fully integrated
into TIM assurance architecture.
“As leading 5G mobile operator, TIM Brazil is thrilled to partner with Cisco and
NEC to enhance our network capabilities and provide superior experience to our
customers. Together, we aim to redefine industry standards and deliver a step
ahead telecom infrastructure in Brazil”, said Marco Di Costanzo, CTO TIM Brazil.
With local support from NEC in Brazil, the initiative includes the supply of new
hardware and software platforms, installation and consulting services, training,
as well as a three-year support contract. This collaboration represents a significant
advancement in ensuring a seamless and high-performance telecommunications
infrastructure for TIM Brazil.
“NEC, together with our global partner Cisco, is proud to offer our services to
TIM Brazil. Our Center of Excellence (CoE) places a strong emphasis on network
automation to enhance our customer’s operations and network quality. We keep
committed to advancing our service capabilities to support our customer’s business
success,” said Masayuki Kayahara, General Manager, Service Provider Solutions
Department, NEC Corporation.
“Together with NEC and TIM Brazil, we are demonstrating how we can harness
the power of AI/ML algorithms to capture, manage and process billions of data
points that can make or break the network,” said Kevin Wollenweber, Senior Vice
President and General Manager, Data Center and Provider Connectivity, Cisco Networking.
”With the innovative Accedian Skylight platform in place, TIM Brazil can operate with
improved agility, and react quickly with informed decisions to prevent network issues.”
NEC and Accedian (now part of Cisco) have a strong collaboration in Latin America and
globally, leveraging their expertise to deploy projects. The collaboration between Cisco,
NEC, and TIM Brazil is expected to usher in a new era of telecommunications infrastructure
in Brazil, providing customers and businesses with a superior experience and setting
new industry standards.
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About Cisco
Cisco (NASDAQ:CSCO, news, filings) is the worldwide technology leader that securely connects
everything to make anything possible. Our purpose is to power an inclusive future
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property of their respective owners. The use of the word partner does not imply a
partnership relationship between Cisco and any other company.
About NEC Corporation
NEC Corporation has established itself as a leader in the integration of IT and
network technologies while promoting the brand statement of “Orchestrating a
brighter world.” NEC enables businesses and communities to adapt to rapid
changes taking place in both society and the market as it provides for the social
values of safety, security, fairness and efficiency to promote a more sustainable
world where everyone has the chance to reach their full potential. For more
information, visit NEC at http://www.nec.com.
About TIM Brazil
Evolve together with courage and respect, transforming technology into freedom” is
TIM Brazil’s purpose. The operator boasts the widest mobile coverage and the
leading 4G presence in Brazil, spearheading the implementation of 5G in the country
in line with its proactive approach and signature: “Imagine the possibilities.” Committed
to best environmental, social, and governance practices, TIM Brazil is part of significant
portfolios on the Brazilian stock exchange, such as Novo Mercado, S&P/B3 Brazil ESG,
and the Corporate Sustainability Index. It is listed in the Sustainability Yearbook, gathering
the world’s most sustainable companies, and was the first operator to receive ISO 37001
certification for anti-bribery. Additionally, TIM Brazil is included in Bloomberg’s Gender
Equality Index and leads, among Brazilian companies and the global telecom sector, the
Refinitiv Diversity & Inclusion Index. For more information, visit www.tim.com.br.
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