Over two-thirds of GTT’s customer traffic originates and terminates on its global Tier 1 IP backbone.1 To enhance the customer experience, GTT is applying Selector to its internal IP backbone monitoring systems to gain efficiency by using AI and machine learning to correlate data across multiple data sources and types. GTT can proactively detect and remediate operational issues, optimize resource allocation and prevent service interruptions.
Selector was recently named a 2023 Gartner® Cool Vendor in Monitoring and Observability and offers GTT multiple high-impact features, including:
GTT recognizes the transformational elements of AIOps in revolutionizing its operations in partnership with Selector while continuously driving implementation of new use cases to support additional business outcomes and empower enterprises through technology. GTT’s investment in continuous innovation delivers tangible results and ongoing improvement to end-user experiences, providing a pathway for customers to achieve their business objectives while relying on GTT to securely manage their Wide Area Network with streamlined efficiency.
“Our work with Selector reflects a shared dedication to innovation for operational excellence,” said Fletcher Keister, chief product and technology officer, GTT. “Leveraging the power of AIOps across the network accelerates our ability to ingest, analyze, correlate and act on data to continuously improve our network’s performance and deliver the best service experience for our customers.”
“Selector’s AIOps solution has been successfully deployed at some of the world’s largest enterprises and service providers,” said Kevin Kamel, vice president of product management at Selector. “GTT’s decision to partner with Selector further reinforces the importance of leveraging collaborative AI or ML solutions for optimizing IT operations. By utilizing Selector, GTT is experiencing firsthand the significant improvements in operational efficiency that AIOps can bring.”
1 12-month average, December 2022-November 2023.
About GTT
GTT is a managed network and security services provider to global organizations. We design and deliver solutions that leverage advanced cloud, networking and security technologies. We complement our solutions with a suite of professional services and exceptional sales and support teams in local markets around the world. We serve thousands of national and multinational companies with a portfolio that includes SD-WAN, security, internet, voice and other connectivity options. Our services are uniquely enabled by our top-ranked, global, Tier 1 IP backbone, which spans more than 260 cities on six continents. The company culture is built on a customer-first service experience reinforced by our commitment to operational excellence and continuous improvement in our business, environmental, social and governance practices. For more information, visit www.gtt.net.
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