Customers of Virgin Media Ireland now enjoy improved broadband experiences
DUBLIN, Ireland – September 14, 2023 – Virgin Media Ireland (VMIE) is working with Blue Planet, a division of Ciena (NASDAQ:CIEN, news, filings), to support the company’s three-year move to a full fibre network, and transition from traditional cable services to fully automated high-speed fibre broadband services. With the Blue Planet platform as the foundation of its network and service automation strategy, VMIE is able to deliver a better end-user experience and ultra-fast broadband connectivity for its customers.
As part of its commitment to revolutionize the way their residential and business customers connect and experience the digital world, VMIE selected Blue Planet’s intelligent automation platform to modernize its Operational Support Systems (OSS) stack.
“Blue Planet’s zero-touch model-driven service fulfilment and strong DevOps ecosystem enable us to speed up the order to service process. From creation and update to completion or cancellation, we can easily launch superfast and reliable fibre broadband services. This strategically positions VMIE as a leading innovator in Ireland and improves our ability to offer the best experience to our customers,” said John Walsh, Director of Technology Transformation, Virgin Media Ireland.
Integrated and deployed by telco focused Blue Orbit and VMIE network OSS implementation partner Prodapt, Blue Planet is enabling VMIE to quickly launch 2GB Full Fibre Broadband to homes and businesses across Ireland. Blue Planet also provides VMIE a single ‘source of truth’ for network and IT users that reflects the current state of the network. Additionally, Blue Planet Orchestration accelerates service velocity, improves service agility and supports dynamic service delivery.
“Blue Planet is supporting Virgin Media Ireland with an adaptable, automated end-to-end order to service lifecycle, reducing delays and human errors often associated with legacy manual operations. By embracing intelligent automation, VMIE is in a better position to meet its goal of bringing faster connectivity acoss Ireland,” said Joe Cumello, Senior Vice President and General Manager, Blue Planet.
About Virgin Media Ireland
Virgin Media is the leading connected entertainment cable and broadcast business in Ireland. Every day we deliver connections that really matter for thousands of consumers, with multi award-winning services including broadband, TV, mobile and home phone. Our Virgin Media Business division provides the fastest broadband speeds and connectivity solutions for entrepreneurs, businesses and the public sector. Virgin Media is part of Liberty Global, one of the world’s leading converged video, broadband and communication companies with operations in six European countries.
About Blue Planet
Blue Planet provides proven software solutions that accelerate digital transformation through intelligent automation. With more than 200 deployments worldwide, our modular, vendor-agnostic product portfolio enables real-time visibility and control to manage changing network operating environments. Backed by a global team of delivery specialists and an ecosystem of partners, Blue Planet is a division of Ciena that combines expertise across IT, network, and business operations to enable the agility necessary for creating differentiated end-customer experiences. www.blueplanet.com.
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