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Press Release -- September 27th, 2023
Source: empire-access

Empire Access Begins Broadband Construction in Scranton

Fastest Internet in the Northeast expected to complete 86-mile fiber build in 2023

Scranton, PA, September 27, 2023 – Empire Access, a fiber internet service provider declared the fastest internet in the Northeast, recently broke ground on its 86-mile fiber optic expansion into Scranton, Pennsylvania. The first 86 mile buildout will be completed by the end of 2023, and the second 90 miles will be completed in 2024.

Empire Access’ expansion into Scranton continues its buildout strategy in New York’s Southern Tier and Northern Pennsylvania. Headquartered in Prattsburgh, NY, Empire Access provides high-speed internet, streaming, phone plans, security solutions, and more to businesses and residents across its service area. Empire Access is rated the fastest internet in the Northeast by PCMag and provides affordable plans and reliable internet otherwise not available in the small towns and cities it serves.

“Scranton is an exceptional community which we will strive to continuously support,” states Jim Baase, CEO at Empire Access. “First and foremost, Empire Access is a service provider of the people, meaning we come from communities like yours. Our 24/7/365 customer service teams are based in the towns and cities in which we operate. We set ourselves apart from our competitors because we understand what it means to be in your communities, and aim to serve accordingly.”

Empire Access pairs its high-speed fiber optic internet with a complete array of telecommunication and security services:

  • Streaming TV delivering crystal clear, 100% HD picture quality, restart TV, Whole Home DVR, and much more

  • Home and business phone plans covering all your favorite features such as toll-free numbers, voicemail, hosted phone systems, and more

  • IoT security, home automation and 24/7 video monitoring with the ability to remotely lock and unlock doors, control appliances, climate control, security management, and more right from your computer or smart device

  • Advanced business services including enterprise Wi-Fi, high-security fire walls, business emails, audio and video conferencing, dark fiber, and metro-Ethernet

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Check Empire Access’ availability in your area by visiting:, calling (800) 338-3300, or emailing

About Empire Access:

Founded in 1896 with a single telephone line in Prattsburgh, NY, Empire Access has grown significantly as a local communications provider serving large areas of Upstate New York and Northern Pennsylvania. Empire Access offers a wide range of products and services from scalable high-speed fiber optic internet, TV, phone, and advanced security solutions. Responding to a variety of business and consumer needs, Empire Access continues to expand into new areas while retaining a strong focus on local and personalized customer service. In 2017, 2018, and 2021, Empire Access was awarded Best Internet Service Provider in the Southern Tier region of New York. Empire Access has been named as the fastest Internet Service Provider in the Northeastern United States for two consecutive years by PC Mag. In January of 2023, Empire Access closed on a majority investment from funds controlled by Antin Infrastructure Partners.

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