Streamline Costs and Optimize Asset Utilization in Complex UC Networks
Reading, UK – Tuesday September 12, 2023 – Today, VOSS Solutions, the leading provider of digital workplace management technology, publicly released new analytic capabilities that enable organizations to optimize resource utilization and control costs in UC and collaboration networks.
In today’s difficult economic environment everyone is under pressure to manage and reduce costs. Managing and calculating the costs associated with large, complex UC environments is far from straightforward. These assets encompass a wide array of components, including software licenses, devices, hardware, voice capacity, numbering, and specialized meeting room applications. Cost analytics data is often scattered across various UC applications, presented in different and raw formats, and is subject to constant change due to staff turnover and evolving technology landscapes. The larger the UC environment, the more difficult this is to navigate, resulting in monthly operating costs that are both opaque and significant.
VOSS Cost Analytics enables organizations to use automation to “discover” everything in the environment, analyze the data, and present this information in meaningful ways to allow organizations to make informed decisions to enhance efficiency and achieve cost-effectiveness across their UC estate. By integrating this new capability from VOSS into a UC environment, customers will gain access to a single point of control for discovery, analysis, trending, and reporting on asset utilization and spending. VOSS Cost Analytics is configured to track critical assets such as licensing, devices, telephone numbers, and capacity, across the diverse components of a UC ecosystem. Furthermore, intelligent business dashboards can be tailored to meet specific requirements, offering a comprehensive view of an organization’s digital workplace assets and expenditures.
Bill Dellara, VP Product at VOSS, explained; “We are excited by the immense potential that this holds. Early customers have embraced VOSS Cost Analytics to understand and analyze calling behavior, numbering, and capacity requirements at different locations, resulting in substantial and immediate savings, often amounting to hundreds of thousands of dollars. Yet, the scope of this feature extends far beyond these initial successes. We’re eagerly looking ahead to broader horizons, exploring possibilities in device analytics and even real estate analytics, with the aim of empowering organizations to achieve cost savings across a much wider spectrum.”
VOSS Cost Analytics unlocks some notable benefits, including but not limited to:
- Consolidate information from multiple UC components, data feeds, and applications – including on-premises systems, cloud (Microsoft Teams, Cisco Webex), infrastructure and networking systems (SBCs), and adjacent applications (such as contact center)
- Gain a single and intuitive view across the entire UC estate – with role-based access control of dashboards and underlying data
- Utilize historical data for immediate insights spanning six months or more, while integrating live data to offer real-time updates and trending analysis
- Optimize capacity and manage day-to-day costs by reviewing estate footprints
- Analyze and translate usage data into cost streams from UC assets via business dashboards, and drill down into the detail to review, reduce, and control costs
- Harness a discovery capability to simplify the process of managing UC configuration, users, devices, numbering, and licensing
- Deliver a view of the entire UC estate, then effortlessly drilling into specific cities, offices, or departments to access local information and understand trends
- Schedule usage and cost reports for senior managers and business reviews
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