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Press Release -- August 2nd, 2023
Source: alepo

Alepo launches a revolutionary generative AI platform for the telecom industry

  •, Alepo’s cutting-edge generative AI chatbots platform, is poised to revolutionize telecom operations.
  • Unleashing the power of AI, enhances operational efficiency, streamlines team management, and enhances customer engagement.
  • enables businesses to harness unstructured data, unlocking invaluable customer insights for personalized service delivery.
  • provides an industry-leading level of data security, ensuring complete data confidentiality and alignment with operator-specific requirements.
  • Alepo’s has robust bot management capabilities, including seamless team management, version control, and optimization features.

Wednesday, August 02, 2023, Austin: In an exciting announcement, Alepo unveils its newest product,, a generative AI chatbot platform specifically designed for telecom operators to enhance their operational efficiency, improve customer support and engagement, gain valuable customer insights, and prioritize data security.

At the heart of this platform is the focus on delivering a truly transformative experience, enabling telecom operators to streamline their processes with advanced generative AI integration and manage teams more efficiently.’s comprehensive productivity suite has a vast selection of customizable templates, allowing operators to build highly personalized solutions that drive business growth and customer satisfaction. also reshapes the model in customer support and engagement. With AI-powered chatbots, telecom operators can provide superior customer interaction, guiding users through their journey and collecting insightful feedback. This personalized approach sets businesses apart from the competition, fostering engagement that resonates with customers. further demonstrates its value through Alepo’s Generative AI solution, unlocking customer insights from vast unstructured data. The AI-powered platform allows telecom operators to tailor their services and marketing strategies, adapting swiftly to changing customer demands. The optimum scalability and flexibility help businesses stay ahead of the curve and future-proof their operations.

Alepo takes a strong stance on data security, promising the highest level of confidentiality and security with The platform safeguards the collected data, aligning with the operator’s specific requirements and not using the data to train public models.

Moreover, with, operators can efficiently manage their generative AI bots. The productivity suite allows seamless team management, version control, and prompt optimization features. These capabilities ensure maximum efficiency in developing, managing, and iteration customized bots, delivering outstanding results for telecom operations.

Derrick Gross, President at Alepo, said, “With the introduction of and our advanced Generative AI services, we’re setting a new standard in the telecom industry. This platform isn’t just about streamlining operations or improving customer engagement; it’s about leveraging the power of AI to transform the way telcos operate by unlocking the value of their vast amounts of unstructured data. Alepo stands at the forefront of this exciting evolution, equipping operators with the tools to excel in the AI-driven era.”

Customers can choose between SaaS or on-premise deployment for Alepo also offers professional services and 24/7 customer support for maximum value.

Interested in learning more about Alepo’s and Generative AI solutions? Schedule a demo now!

About Alepo
Alepo makes next-generation data opportunities a reality. Founded by internet pioneers, Alepo has grown from powering some of the first ISPs, to some of the first LTE implementations, and now leading the drive to 5G. Alepo helps accelerate digital enablement for fixed and wireless networks of all sizes, including leading service providers globally. Known as the go-to partner for all things data, Alepo’s innovations are highly scalable, cloud-agnostic, and enable digital-first customer experiences. Its advanced software solutions and services enable CSPs to accelerate revenue growth, market share, and business success.

Alepo is based in Austin, Texas, with a presence in all regions of the world.

For more information, please visit

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