ManageEngine aims to help service providers tackle business challenges and increase profit margins
SYDNEY — April 27, 2023 — ManageEngine, the enterprise IT management division of Zoho Corporation, today announced the launch of the MSSP Edition of its cloud-based SIEM solution, Log360 Cloud. The solution was showcased at RSA Conference, which took place in San Francisco on April 24-27, 2023.
According to a recent ManageEngine study, organisations are currently facing a shortage of cybersecurity staff. With budgeting constraints and the current economic situation, addressing security challenges and moving to a higher security maturity level is difficult for enterprises.
Furthermore, organisations are finding that the overall cost of deploying and managing security solutions, including SIEM solutions, is higher than the price of managed security services. Due to these factors, more and more enterprises are looking to MSSPs for their security needs.
However, MSSPs also face specific business challenges, such as managing the security of their clients without compromising on data segregation as well as optimising resource utilisation and maintenance costs to increase their profit margins.
“The MSSP market is set for expansion, but MSSPs have to assure their clients that data segregation and security are ensured continually. This requires additional investments in the appropriate technology, hardware and personnel, reducing the profit margins of MSSPs,” said Manikandan Thangaraj, vice president of ManageEngine.
The MSSP Edition of Log360 Cloud is designed to address the unique business challenges of MSSPs and thereby drive up their profit margins.
“Leveraging the advantages of cloud deployment, MSSPs can ensure data segregation and security with no additional effort. Log360 Cloud also offers multi-tenancy; RBACs in addition to security analytics; and incident management and threat detection, investigation and response (TDIR) features, making it the perfect fit to address the requirements of MSSPs,” said Thangaraj.
Log360 Cloud’s MSSP Edition offers the following capabilities:
- Data segregation with multi-tenancy: Log360 Cloud’s MSSP Edition offers ways to seamlessly manage multiple customer profiles from a single console without compromising data security. Each customer’s data is logically separated from that of the others using a set of secure protocols in the framework.
- Commitments to data security: The data of MSSPs and their customers is securely stored in the cloud and encrypted at rest and in transit. Also, Log360 Cloud is compliant with the GDPR, the CSA STAR, CLOUD 714132 ISO/IEC 27017 and more, thus ensuring continuous monitoring to secure customers’ data.
- Guaranteed around-the-clock availability of services: Log360 Cloud is hosted on Zoho’s cloud infrastructure and follows Zoho’s operational security protocols, ensuring high availability, resilience and business continuity.
- Role-based access controls (RBACs): Addressing the stricter restrictions of who can view which customer’s data, Log360 Cloud’s MSSP Edition also offers RBACs that allow each of the MSSP’s security analysts to view the information of only a specific customer.
- High-end security features: Log360 Cloud’s capabilities cover extensive auditing and reporting, forensic analysis, TDIR, compliance management, security analytics and cloud security.
- Performance unaffected by granular retention configurations: Log360 Cloud offers flexible pricing, which allows MSSPs to choose granular data retention policies and storage space allocation for each of their customers. Thus, MSSPs can save a lot on resource utilisation and log storage costs.
- A fast time to value with quick deployment: SIEM services are notorious for taking months to deploy and demonstrate value. With a simple sign-up process, preconfigured modules and simple enablement procedures, Log360 Cloud quickly fulfills the deployment, configuration and resource management requirements of customers.
About Log360 Cloud
ManageEngine Log360 Cloud, a unified cloud SIEM solution with integrated CASB capabilities, helps enterprises secure their network from cyberattacks. With its security analytics, threat intelligence, and incident management capabilities, Log360 Cloud helps security analysts spot, prioritise, and resolve threats in both on-premises and cloud environments. The solution is highly scalable and helps drive down infrastructure and storage costs. For more information about Log360 Cloud, visit https://www.manageengine.com/cloud-siem/.
About ManageEngine
ManageEngine is the enterprise IT management division of Zoho Corporation. Established and emerging enterprises—including 9 of every 10 Fortune 100 organisations—rely on ManageEngine’s real-time IT management tools to ensure optimal performance of their IT infrastructure, including networks, servers, applications, endpoints and more. ManageEngine has offices worldwide, including the United States, the United Arab Emirates, the Netherlands, India, Colombia, Mexico, Brazil, Singapore, Japan, China and Australia, as well as 200+ global partners to help organisations tightly align their business and IT. For more information, please visit manageengine.com, follow the company blog and get connected on LinkedIn, Facebook and Twitter.
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