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Press Release -- February 6th, 2023
Source: equinox



(NASHVILLE, TN) February 6, 2023 – Market-leading telecom solutions supplier Equinox Information Systems is excited to provide details for this year’s TeleLink User Group Meeting (TUGM). Equinox will host the 2023 conference April 4 and 5 at the Music City Center in downtown Nashville. The company resumed the in-person format for the annual educational revenue assurance and cost management event in 2022 after being online for the previous two meetings. TUGM 2022’s success and response to TUGM 2023 registration opening indicate a record crowd this year. The event draws delegates from companies and service providers in every segment of the telecommunications industry. As in years past, Equinox will provide a ‘TeleLink 101: System Introduction and Overview’ webinar (March 21) to help attendees minimize time away from work and maximize the time and benefit while in Nashville.

Because TeleLink performs distinct, complex functions, TUGM introduces attendees to all possible deployment options and demonstrates new and unconventional ways to apply the TeleLink platform to existing operational challenges. Specifically, the event showcases revenue protection and optimization initiatives through system demonstrations, panel discussions, best practice recommendations, and training. As always, the conference includes ample networking with industry experts, interactive examination of current trends, and a customer appreciation dinner.

TeleLink solves business assurance challenges by making usage data actionable. Its robust mediation engine standardizes disparate records, provides in-depth searching capabilities, compiles a data warehouse, and delivers the formatted data to other businesses and backend systems. Its powerful search and report engine provide unparalleled access to the data it captures, resulting in many revenue, expense, and network management benefits.

“The TeleLink community is unique, because no two companies deploy the system the same way. The Support team does not have scripts or stock answers; they truly understand each implementation,” explained Chris Lowe, Vice President of Equinox Support. “The user group is essential in developing personal relationship with customers and allows us to even more fully explore their needs. As a result, our customers say it’s like calling a friend for help rather than connecting to the help desk.”

Registration for the April 4-5 TeleLink User Group Meeting is now open. Get complete event details, including registration link and host hotel details, at: Sign up separately for the ‘TeleLink 101’ introductory webinar on March 21 at this link.

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Since 1986, Nashville-based Equinox Information Systems has helped telecom customers around the world address profitability and network efficiency issues. Currently processing over 2 billion customer records a day, Equinox has served companies in all telecom sectors, allowing them to protect and optimize their revenue. Besides fraud management, Equinox also offers data mediation, usage analytics, revenue/ expense management, routing assurance, network analysis, and custom application development solutions. The company currently serves every sector of the telecom industry, including cable/MSOs, wireless, wireline, rural independent, CLEC, UCaaS/hosted VoIP, wholesale, and conference calling providers. To learn more, visit, or follow the company on Twitter @EquinoxInfoSys and LinkedIn.


David West

615-612-1200, Ext. 234

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