Customer Relief
Wireline Waiver
January 05, 2023, 2:50 p.m. PT
Effective December 27, 2022 through December 26, 2023, AT&T wireline or VoIP telephone customers in affected areas* who were impacted by the December 2022-January 2023 winter storms can call 877-241-1787 for customer assistance including waiver of fees for remote call forwarding and voicemail. For additional information on wireline residential and small business waivers, please click here.
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