COMPANY IMPLEMENTS PROTECTOR AUTOMATED FMS
(NASHVILLE, TN) September 14, 2022 – Market-leading telecom solutions provider Equinox Information Systems announced today that they implemented and deployed the Protector fraud management solution (FMS) for C3NTRO Telecom. Founded in 1994, C3NTRO is an international carrier who has over 25 years of experience supplying voice, SMS, data, and fiber services to carriers around the world. Their constant search for improvement to their renowned Anti-Fraud Service, lead them to Equinox, who has been helping companies in every sector of telecom stop fraud, mediate usage data, manage expense, and optimize revenue since 1986. For this project, Equinox configured the Protector application with several fraud detection features.
“C3NTRO is a world-class carrier whose experience is built on a foundation of innovative technology and specialized customer service,” explained C3NTRO Telecom’s Head of Anti-Fraud Services, Jack Shayo. “Equinox’s Protector solution supports our mission to always provide our customers with the best communications services available.”
Protector’s reputation as the most reliable and cost-effective FMS is well earned; the application has been saving carriers hundreds of millions of dollars in fraud losses each year for over three decades. The system’s dynamic and flexible monitoring metrics quickly identify fraudulent and abusive activity across all customer and call types. It generates immediate alerts about unwanted or suspicious incidents to hasten response time and mitigate risk. Protector’s advanced blocking protocols can shut down activity at the switch or tear down active calls when needed. Its extensive case management tools allow speedy investigation and resolution of all events online.
“Equinox recognizes the value of C3NTRO selecting us for this project, as it further strengthens our position as a global fraud management solutions supplier for the telecom industry,” commented Equinox EVP David West. “It was a pleasure working alongside the C3NTRO team to get their system into production, and we are thrilled to have them in the Equinox community now!”
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C3NTRO Telecom is the operator of choice for advanced international Voice and Data connectivity backed by a reliable, state-of-the-art global network, with more than 300 direct interconnections and in-country partners worldwide. As a licensed Local operator in Mexico, C3ntro also provides integrated solutions for Mexican enterprises & multinational organizations, which include: UCaaS, SMS Integration, DID’s, Videoconference, Microsoft enterprise solutions and Cloud Contact Center services, Digital Signage, Security, and SDN networks. To learn more, go to www.c3ntro.com.
About Equinox Information Systems
Since 1986, Equinox has helped telecommunication customers around the globe stop fraud, mediate usage data, manage expense, and optimize revenue. The company’s data mediation, fraud management, revenue/expense management, routing assurance, usage analytics, network analysis, and custom application development solutions are currently deployed in virtually every sector of the telecom industry, including cable/MSOs, wireless, wireline, rural independent, CLEC, UCaaS/hosted VoIP, wholesale, and conference calling providers. To learn more about Equinox’s solutions and the people who power them, visit www.equinoxis.com, or follow on Twitter @EquinoxInfoSys and LinkedIn.
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