South Reach Networks Leverages LightRiver’s WaveWatch™ Analytics and Services Solution to Maximize Network Availability and Customer Experience
MIAMI – January 31, 2022 – South Reach Networks (SRN), an established Florida based telecommunications infrastructure provider that constructs, owns and operates Metro and Long-Haul Dark and Managed Fiber Optic Networks along with Edge Data Centers, announces it has partnered with LightRiver to advance customer and employee experiences. SRN will utilize LightRiver’s WaveWatch™ offering as an Artificial Intelligence for IT Operations (AIOPs) framework to autonomously control customer networks and services. Based on LightRiver’s netFLEX® transport automation platform, WaveWatch provides advanced data and analytics for automated actioning or LightRiver Network Health Engineers to address issues before they are service disrupting and/or reduce the impact of those impairments that are unavoidable.
As demand for non-stop-networking increases, the requirement for advanced automation and analytics is paramount to ensure that we differentiate our customer experiences across all of our networks and services,” states Mike Sevret, President of South Reach Networks. “SRN continues to expand the network for scale, reach, intelligence and availability, as complemented by industry leading visibility and control solutions like WaveWatch.”
“We are proud to partner with South Reach Networks as the company continues to expand its industry differentiated infrastructure supporting wavelength services, advanced fiber solutions, edge pop facilities, IP services and broader,” adds Mike Jonas, President of Global Customer Operations for LightRiver. “Automation that is data-driven really comes into its own when coupled with the latest next generation technologies as extended by SRN within their networks and services.”
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