Powerful Technology Solutions Platform Plays Key Role in 5G Network Rollout
Talon, a technology solutions provider that delivers real-time data to drive collaboration and automation, today announced that the company has reached significant milestones in the telecom sector and is playing an instrumental role in the rapid rollout of 5G networks nationwide.
Talon achieved a significant milestone surpassing more than 500,000 successful wireless site deployment projects in support of its telecom customers during the first quarter of 2021. The company’s powerful Talonview platform has active users in more than 85 countries. Talonview not only facilitates the visual transformation of data for the user, but the real-time collaboration and automation will connect subject matter experts with field workers to improve quality and productivity. Intelligent-dynamic workflows expand the reach of technical experts, address the need for skilled worker shortages on site and deliver results to show it will improve business outcomes.
Talon recently announced the launch of an AI automation solution that puts real-time expertise and decision-making support in the hands of field technicians, allowing telecom workers to submit an image via a mobile device while on a tower and get an instant approval or rejection without live collaboration. Telecoms using the solution report a 99.6% first time-pass rate. With this approach, work can be verified and approved before technicians leave the tower, saving time and keeping workers safer.
“Talon’s transformative technology harnesses data, collaboration and automation to give companies the power to operate more productively, resolve issues the first time, and automate responses to improve quality and eliminate errors,” said Talon CEO Rod Dir. “Telecom contractors who use Talonview experience a 51% reduction in site visits, more than 83% realized cost savings and improved quality.”