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Press Release -- January 6th, 2021
Source: ps-lightwave


–Transaction accelerates PS Lightwave’s Unified Communications strategy, creates greater scale, increases product suite and enhances customer efficiency and experience–

Houston TX – January 5, 2021 – PS Lightwave, a leading provider of fiber-based, bandwidth infrastructure solutions, announced the acquisition of VirtualTone, a premier provider of Unified Communications-as-a-Service (UCaaS) to businesses throughout the Houston metropolitan area.

Founded in 1998, VirtualTone offers customized and fully-dedicated Unified Communications solutions for businesses of all sizes, ranging from dynamic start-ups to enterprise-level call centers.  Reimagining the modern office, VirtualTone replaces legacy PBX systems, dramatically reduces capital costs and drives performance with flexible products, high-touch consulting and 24/7/365 customer support.  VirtualTone’s ConnectWise Integration Bundle won the coveted 2020 Internet Telephony Product of the Year, making it a standard bearer within the UCaaS industry.

“VirtualTone is an excellent strategic fit and a natural complement to PS Lightwave’s high-quality offering of state-of-the-art, next-generation voice services,” commented Rhonda Cook, CEO and founder of PS Lightwave.  Ms. Cook continued, “the addition of VirtualTone will greatly enhance our customer diversity and reinforce our position as the leading provider of commercial broadband solutions throughout our newly expanded footprint.”

“This is an exciting acquisition for us, and it definitely enhances our strengths, our position in UCaaS space and the scope of our offerings overall,” noted John Lambert, PS Lightwave’s President. “We are looking forward to integrating the technical expertise of key personnel joining our team and I think that our customers are going to enjoy our increase in new services.  PS Lightwave is known to consider more than just a company’s communication issues. Just like VirtualTone, we look at the whole organization to identify the processes and projects and we take time to listen to needs and goals so that we provide uniquely customized solutions to fit each customers’ specific needs.”

Jay Gubert, VirtualTone Co-Owner and Vice President noted, “Our highly-compatible customer base of small and mid-sized businesses to enterprise-level call centers, coupled with an intense focus on developing customer-driven tools and services aligns well with PS Lightwave. We understand and have crafted services to make it easier for businesses to operate in today’s virtual environment, PS Lightwave can help you prepare your business to meet the demands of a digital workplace.”


PS Lightwave, a leading fiber-based, bandwidth infrastructure provider headquartered in Houston, Texas, owns one of the nation’s largest private fiber-optic Metropolitan Area Networks (MANs).  The facilities-based fiber-optic network spans approximately 5,500 route miles, features over 1,600 on-net locations and delivers managed Multi-Gigabit Ethernet business services, Internet Access, Dark Fiber, Voice over IP (VoIP), and Colocation and Data Center services to carriers, enterprises, cities, municipalities and educational institutions throughout the Greater Houston Metropolitan area.PS Lightwave’s switched Layer 2 infrastructure is backed by 24/7/365 Network Operations Center (NOC) support and connects 50+ fault-tolerant multi-gigabit Ethernet rings for added redundancy, security, high availability and low latency.

PS Lightwave is a certified Women’s Business Enterprise (WBENC) and was named one of Houston’s Top 100 Workplaces in 2015, 2016, 2019 and 2020. They are also a HCDE Choice partner with the Choice Partner Cooperative, HUB certified, and hold a GSA certificate to provide services to government organizations.

At PS Lightwave, Great Connections Happen Here™.

To learn more about PS Lightwave, visit

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