Groundbreaking Solution Safeguards Business Connections
QUINCY, Mass. – December 1, 2020 – Granite Telecommunications, LLC, a $1.6 billion provider of communications services to multilocation businesses and government agencies, announced the launch of Granite Guardian, a comprehensive managed network solution that safeguards business connections from WAN to LAN using “as-a-service” delivery.
With Granite Guardian, organizations are able to reduce costs or reallocate talent by offloading network management to Granite’s Network Operations Center (NOC), which delivers 24/7 monitoring and management of network and devices from end-to-end across critical segments of enterprise networks.
- Access Remediation Services – proactive monitoring and optional on-demand onsite repair
- Local Area Network (LAN) Services – managed switches, Wi-Fi or VoIP with optional help desk and on-demand on-site repair
- Security Services – preemptive monitoring and management of premises network firewalls with optional on-demand onsite repair, or migration to a cloud-based network firewall service
- Wide Area Network (WAN) Optimization Services – advanced monitoring or managed SD-WAN with optional on-demand onsite repair
Each of these services comes with support from Granite’s Project Management and Account teams, 24/7 U.S.-based customer service and guaranteed service level agreements (SLAs).
Granite Guardian also includes access to the Granite Guardian Portal, the latest addition to the Granalytics portfolio of customer network management tools, which also includes Rock Reports, Granite Enterprise Mobility Marketplace and Granite Enterprise Mobility Management (GEMM) Dashboard.
“Granite is breaking ground in the managed network services space with Granite Guardian,” said Rand Currier, COO at Granite. “No other MSP delivers the breadth and depth that we do with Granite Guardian. We monitor any and all network elements regardless of type or where it sits within the customer network – LAN, WAN or in between – enhancing network operations and dramatically increasing uptime for our customers.”
Granite Guardian is available to all businesses and government agencies regardless of what supplier provides network services since it is delivered “over the top” of the customer’s network.
“Granite Guardian is ideal for businesses that don’t have an in-house IT team or are considering outsourcing network management to enable IT teams to focus on projects that drive their organizations forward, rather than simply keeping the lights on,” said Currier.
Granite delivers one-stop communications solutions to multilocation businesses and government agencies throughout the United States and Canada. The $1.6 billion company serves more than two-thirds of the Fortune 100 companies in the United States and has 1.75 million voice and data lines under management. Granite launched in 2002 and grew quickly by helping businesses simplify sourcing and management of local and long-distance phone services with one point of contact and one invoice for all their office locations nationwide. Today, Granite is the leader in aggregating Plain Old Telephone Services (POTS) and has extended its unique value proposition – “one company, one contact, one bill” – to include a range of advance business communications services, including Internet access, SD-WAN, wireless WAN, hosted PBX, SIP trunking, mobile voice and data, mobile device management, managed security, network integration and much more. Granite employs more than 2,200 people at its headquarters in Quincy, Mass., and nine regional offices nationwide. For more information, visit www.granitenet.com.