Statewide Accessory Offer to Keep Customers Connected
September 14, 2020 1:45 p.m. CST
To keep our customers connected before, during, and after Hurricane Sally, we are offering 25% off eligible power accessories to those across the entire state of Louisiana, Alabama, Mississippi, and parts of Northwestern Florida. This offer is valid starting September 14th at any of our stores.
AT&T Provides Relief to Customers in Areas Expected to be Impacted by Hurricane Sally
September 14, 2020 11:20 a.m. CST
We are extending relief to AT&T Wireless and AT&T PREPAID customers in areas expected to be severely impacted by Tropical Storm Sally like Louisiana, Mississippi, Alabama and Northwest Florida. We are waiving overage charges to provide unlimited talk, text and data for AT&T wireless customers with billing addresses and AT&T PREPAID customers with phone numbers in 720 zip codes* from September 14th through September 18th.
To make this possible we’re automatically issuing credits and waiving additional service charges for AT&T wireless customers with billing addresses and AT&T PREPAID customers with phone numbers in directly impacted zip codes* at this time.1
Customers in these areas may still receive alerts during these dates, but accounts will reflect the credits and/or waived data, voice and text charges.