Statewide Accessory Offer to Keep Customers Connected
August 27, 2020 1:50 p.m. CST
We are offering 25% off eligible power accessories to our customers across the entire state of Louisiana to keep them connected in the midst of this disaster. This offer is valid through September 5th at any of our stores.
Payment Flexibility for Impacted Customers
August 26, 2020, 3:45 p.m. CST
In an effort to make sure our customers do not lose access to voice, internet and video capabilities during this disaster, our teams will work with customers on flexible payment arrangements if they notify us that they need assistance because of storm impacts. This begins August 27, 2020.
Video & Home Internet Customers
August 26, 2020 3:45 p.m. CST
Additionally, affected video and home internet customers can contact us at 1-800-288-2020, with questions about their service, questions about damaged equipment or to voluntarily pause their service to suspend charges. Legacy DIRECTV Customers can contact 1-800-531-5000 for questions about their service, questions about damaged equipment or to voluntarily pause their service to suspend charges.
AT&T Donates $100,000 to Support Communities Impacted by Hurricane Laura
August 27, 2020 4:30 p.m. CST
AT&T and the AT&T Foundation are delivering $100,000 in donations to organizations in Louisiana to aid communities impacted by Hurricane Laura.