AT&T Provides Customer Relief During Wildfires
Waived Overages for Impacted Customers in California and Colorado
AT&T* is assisting our wireless customers impacted by wildfires in California and Colorado. We are waiving overages for AT&T Postpaid & PREPAID customers including talk, text, and data usage from 8/22/2020 through 8/28/2020. Customers based in certain zip codes will not receive overage charges during that time period.
Impacted zip codes in California:
94508, 94558, 94562, 94567, 94573, 94574, 94576, 94599, 95419, 95430, 95436, 95444, 95446, 95448, 95462, 95471, 95486, 95492, 95607, 95653, 95694, 94550, 95037, 95135, 95138, 95140, 95148, 95005, 95006, 95007, 95017, 95018, 95041, 95060, 95064
Impacted zip codes in Colorado:
80480, 80482, 80512, 80545, 81601, 81630, 81631, 81637
Wireline Customers in California
AT&T wireline telephone customers in affected areas can call 877-241-1787 for customer assistance including waiver of fees for remote call forwarding and voicemail. For additional information on wireline residential and business waivers please click here.
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