AT&T Contributes $60,000 to the Community Organizations to Aid Communities Impacted by California Wildfires
August 27, 2020 3:00 p.m. CT
We will present $60,000 in contributions to four local non-profits and World Central Kitchen as part of our pledge to aid communities impacted by the historic California wildfires and its ongoing commitment to serving the people and communities of Northern California.
Learn How You Can Help Those Impacted by Wildfires
Updated August 26, 2020 4:00 p.m. CT
- Text CAWILDFIRES to 90999 to help people affected by the California wildfires.
- Your donation enables the Red Cross to prepare for, respond to and help people recover from these disasters.
- Text “FOOD” to 80100 to donate $10 to the World Central Kitchen.
- Your donation helps provide meals to families in this time of need for California Wildfires.
Our Network
August 24, 2020 8:34 p.m. CT
We continue to closely monitor the fires in California and Colorado. Our network is holding up well and is experiencing very minimal impacts from fire damage or power outages. In fact, it is operating above 99% of normal in California and Colorado despite wildfire activity.
We monitor our network 24/7 both locally and nationally and we will continue to do so during these wildfires because we remain committed to supporting our customers, including first responders, and our employees in the affected communities. Our local and regional Network support teams and the Network Disaster Recovery (NDR) team, in partnership with the AT&T FirstNet team, are prepared with network assets in California and Colorado for quick deployment if needed.
AT&T Provides Customer Relief During Wildfires
Waived Overages for Impacted Customers in California and Colorado
August 22, 2020 1:35 p.m. CT
AT&T* is assisting our wireless customers impacted by wildfires in California and Colorado. We are waiving overages for AT&T Postpaid & PREPAID customers including talk, text, and data usage from 8/22/2020 through 8/28/2020. Customers based in certain zip codes will not receive overage charges during that time period.
Impacted zip codes in California:
94508, 94558, 94562, 94567, 94573, 94574, 94576, 94599, 95419, 95430, 95436, 95444, 95446, 95448, 95462, 95471, 95486, 95492, 95607, 95653, 95694, 94550, 95037, 95135, 95138, 95140, 95148, 95005, 95006, 95007, 95017, 95018, 95041, 95060, 95064
Impacted zip codes in Colorado:
80480, 80482, 80512, 80545, 81601, 81630, 81631, 81637
Wireline Customers in California
AT&T wireline telephone customers in affected areas can call 877-241-1787 for customer assistance including waiver of fees for remote call forwarding and voicemail. For additional information on wireline residential and business waivers please click here.
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