Pipeline: by Ed Fox, CTO, MetTel
Some version of this statement is everywhere you turn these days: “Cloud computing, 5G, mobility, artificial intelligence (AI), and the Internet of Things (IoT) are transforming the ways we work, collaborate and live.” There’s a good reason we hear it everywhere: it’s true. These technologies are radically reshaping not only the way we do business but also the world we live in.
While these technologies often dominate headlines, however, software-defined networking (SD-WAN) is the unsung hero in the background enabling and consuming all these technologies. In much the same way virtualization has fundamentally changed the data center for cloud computing, SD-WAN is the backbone of digital transformation. It’s playing an indispensable role in transforming and securing corporate networks.
However, SD-WAN’s primary function is to connect multiple locations that aren’t physically connected, so it’s crucial that companies should look for an SD-WAN solution that provides no-touch provisioning. This eliminates the need for a technical person at every location enables updates and applications to be provisioned remotely without on-premise staff assistance.
Is your data already in the cloud?
The explosion of cloud has been a true digital transformation game-changer for businesses, as evidenced by the mass migration of remotely stored data into the cloud. While SD-WAN was originally designed to connect physical locations, cloud and mobile have upped the ante—and the adaptability of SD-WAN has come into view, opening a whole new avenue for advanced deployment.
When considering SD-WAN solutions, it’s imperative that businesses confirm that they can seamlessly connect to cloud centers and mobile devices. They also need to be aware that while network service providers (NSPs) may offer SD-WAN capabilities, there’s a clear distinction to be made with companies that specialize in WAN/SD-WAN offerings. Companies that specialize in SD-WAN often include innovative new services and heightened levels of expertise and support that aren’t available through NSPs.
It’s common for SD-WAN vendors to offer simple security features, but that may not be enough to protect against application-layer attacks. Identifying a vendor that provides advanced security features that can easily be managed is crucial when it comes to securing data. Whichever SD-WAN solution you choose should allow administrators to take a layered approach to security, with the ability to monitor activity holistically across the entire network, into the cloud and data center, and all your applications, normalizing all the underlying complexities. Keep in mind that SD-WAN should not be your go-to security strategy: the openness of your SD-WAN solution to share data and control with your overall security strategy is what’s important.
Plan for the future
The widespread adoption of IoT and 5G will have profound impacts on how we interact with our customers. From virtual and augmented reality to enabling technologies like artificial intelligence, SD-WAN solutions deployed with the foresight to eventually support disruptive technologies are necessary, even if your business is not quite there yet. The future of exactly how this technology will revolutionize the way we work may still not be fully realized, but it’s clear that SD-WAN will play an integral role.
With the future in mind, it’s critical that organizations assess not only current connectivity needs but also look for an SD-WAN solution that can aggregate many mutually distinct connectivity options. It should also be easily managed to support applications across multiple office locations, mobile devices, in the cloud and in the data center.
The COVID-19 pandemic has ushered in the stark reality for many businesses that their workforces are not mobile enough—and their networks not flexible enough—to make the transition to remote work in a way where operations aren’t seriously hindered. In fact, we’re seeing that companies that have already moved to SD-WAN to implement remote connectivity are benefitting from greater bandwidth at less cost.
Another issue that is always top of mind for businesses (but has been pushed to the top of the list by the COVID-19 pandemic) is cost flexibility. To be clear, deploying SD-WAN does involve upfront costs, just as adopting any new technology does, but in the long term digitizing your network can bring real cost savings, freeing up valuable resources during economic downturns and booms alike. Think of it like investing in a Tesla or solar panels for your home. In the long term, this investment could save on gas or electricity. As many of us are truly embracing collaboration tools now more than ever out of necessity—think Webex, Microsoft Teams and Zoom—SD-WAN can deliver these services remotely and more cost effectively than traditional internet connections.
While it’s true that disruptive technologies like 5G and IoT will change the way we work and live, new technologies can introduce uncertainty to decision-making as tech leaders delay purchases, something that can hold businesses back from digital transformation. This doesn’t have to be the case. Organizations can benefit from SD-WAN today and ensure a smooth transition tomorrow regardless of what the "next big" technology is, in turn helping companies digitally transform their businesses, increasing efficiencies and improving the customer experience.