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Press Release -- August 8th, 2019
Source: dox

Sky Italia Awards Amdocs Multi-Year Managed Services Agreement to Enhance Customer Experience and Operational Efficiencies in Support of its Move into Fixed Broadband

Satellite TV provider to increase business agility and IT velocity, modernizing IT operations using AI-driven automation and DevOps from Amdocs

ST. LOUIS, Aug. 07, 2019 (GLOBE NEWSWIRE) — Amdocs (NASDAQ: DOX), a leading provider of software and services to communications and media companies, today announced that Sky Italia, a leading satellite TV service provider and broadcaster in Italy, selected Amdocs to modernize its digital monetization operations under a multi-year managed services agreement. This agreement follows a separate multi-year managed services agreement signed last year between the companies for the delivery of an Amdocs open network solution.

Under the new agreement, Amdocs will deliver its market-leading Smart Operations (SmartOps) managed services to Sky Italia, including advanced automation, artificial intelligence and machine-learning tools and ongoing application development leveraging DevOps methodologies, all under predefined, key business performance indicators. As a result, Sky Italia will be able to enhance customer experiences and operational efficiencies, as well as continuously identify new areas for improvement.

“Amdocs has been supporting Sky Italia in the area of digital monetization with systems excellence and on-time delivery for several years,” said Gabriele Scarponi, CIO at Sky Italia. “We are now expanding our relationship to also include ongoing operation and enhancement of these systems using the most advanced tools and methodologies. This will help us increase business agility and IT velocity as we prepare for the accelerating pace of change in our industry and our expansion into fixed broadband. It will also help us provide the highest levels of customer service, consistently, across our growing operations.”

“We are excited to expand our relationship with Sky Italia, as it continues to revolutionize the television experience in Italy and grow into new lines of business,” said Gary Miles, chief marketing officer at Amdocs. “With Amdocs SmartOps, part of our amdocsONE portfolio of open and dynamic solutions and services, Sky Italia will be well poised to introduce enhanced customer experiences, smart monetization and improved time to market of new services, while leveraging a single point of accountability for systems development, delivery and operation.”

Supporting Resources

About Amdocs

Amdocs is a leading software and services provider to communications and media companies of all sizes, accelerating the industry’s dynamic and continuous digital transformation. With a rich set of innovative solutions, long-term business relationships with 350 communications and media providers, and technology and distribution ties to 600 content creators, Amdocs delivers business improvements to drive growth. Amdocs and its 25,000 employees serve customers in over 85 countries. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.0 billion in fiscal 2018. For more information, visit Amdocs at

Amdocs’ Forward-Looking Statement

This press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs’ growth and business results in future quarters. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general economic conditions, Amdocs’ ability to grow in the business markets that it serves, Amdocs’ ability to successfully integrate acquired businesses, adverse effects of market competition, rapid technological shifts that may render the Company’s products and services obsolete, potential loss of a major customer, our ability to develop long-term relationships with our customers, and risks associated with operating businesses in the international market. Amdocs may elect to update these forward-looking statements at some point in the future; however, the Company specifically disclaims any obligation to do so. These and other risks are discussed at greater length in the Company’s filings with the Securities and Exchange Commission, including in our Annual Report on Form 20-F for the fiscal year ended September 30, 2018 filed on December 10, 2018 and our quarterly 6-K form furnished on February 19 and May 28, 2019.

Media Contacts:

Nick Boulton
Amdocs Public Relations
Tel: +44 (0)7896 931 335

Paul Campbell
Babel PR for Amdocs
Tel: +44 (0)20 7434 5552

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