Report Rural Call Completion Issues | AT&T
AT&T is committed to addressing issues that impair completion of calls to rural areas. If you suspect rural call completion issues on the AT&T network, please report the issue to AT&T utilizing one of the methods below:
For those with disabilities, please call (866) 241-6568 or for Relay Services, dial 711 for a Communications Assistant.
Please be prepared to provide the following information when contacting AT&T regarding a rural call completion issue.
The calling and called telephone numbers
The date and time the call(s) were attempted
The description of the issue and the frequency of occurrence if intermittent
What the calling party experienced (dead air, ring no answer, recording on line, etc.)
A description of isolation testing already performed