[Beijing, China, February 23, 2019] Huawei and China Mobile (Beijing) released the achievements of joint premium home broadband innovation in the Mobile World Congress (MWC), showing the great value of Huawei’s Intelligent Home Broadband O&M Solution in precision broadband operation with exquisite user experience.
In China, the fiber coverage has reached 88%. Meanwhile, users start to focus more on service experience than on higher rate and lower cost. Operators also pay greater attention to network quality improvement and operation cost control. In this context, China Mobile (Beijing) and Huawei signed a joint innovation memo on big video and premium network in May 2018. By introducing artificial intelligence (AI) and big data analysis, both parties are committed to build routing analysis and evaluation systems on home network quality, and establish operation and O&M indicators and capabilities to boost the development of video services. Near one year of joint innovation practice has produced significant success and achievements, providing valuable references for the broadband access industry.
By introducing the Network Cloud Engine (NCE) platform, China Mobile (Beijing) is able to visualize and manage network resources. The distributed architecture of edge computing is introduced to collect and process network indicators in real time. Thanks to deep machine learning based on AI algorithms and the massive fault expertise library of Huawei, sporadic faults and home visits for troubleshooting are significantly reduced. Root causes of optical path faults, such as fiber disconnection, overbending, and contamination can be accurately identified, greatly reducing the troubleshooting time and O&M cost. In addition, faults can be predicted before they materialize on the user side, providing better user experience.
Li Xin, General Manager of the Full-Service Operation Center of China Mobile (Beijing), said: “By conducting the joint innovation practice with Huawei on premium home broadband, we have improved the O&M efficiency greatly, reduced home visits for troubleshooting, and reduced the user churn rate significantly. We are looking forward to continued and more extensive cooperation with Huawei in user acquisition and user retention through AI.”
Jeffery Zhou, President of Huawei Access Network, said: “Through joint innovation with China Mobile (Beijing), Huawei has achieved a great innovation breakthrough in the intelligent O&M of broadband networks. Based on the current joint innovation achievements, we will explore with China Mobile (Beijing) to incubate more innovative applications in areas such as Wi-Fi diagnosis and optimization, identification of users with poor experience, and network bottleneck estimation to jointly build a new-generation fiber broadband access network with ultimate experience.”
MWC 2019 will be held from February 25 to February 28 in Barcelona, Spain. Huawei will showcase its products and solutions at booth 1H50 in Fira Gran Via Hall 1, booth 3I30 in Hall 3, the Innovation City zone in Hall 4, booth 7C21 and 7C31 in Hall 7. For more information, please visit: carrier.huawei.com/en/events/mwc2019