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Press Release -- June 5th, 2018
Source: Verizon

When it comes to using your phone when, where, and how you want to, who delivers the best experience?

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Verizon is consistently ranked the top network by numerous independent testers and customer experience studies

By Mike Haberman

Whether you’re in San Francisco, New York City, Dallas, Chicago – or in any of the many places in between – you can count on Verizon to keep you chatting, streaming, gaming, connecting, and more.

The latest results from RootMetrics® – a company that logs more than half a million miles each year drive testing and testing in buildings for mobile network performance in the U.S. – show we’re not only the clear leader in delivering the top wireless experience nationwide, but of the 97 cities tested so far in their 1H 2018 Metro Area series, Verizon was unbeaten in overall network performance in 74 cities. That’s more than three out of four cities tested and significantly better results than those of the nearest competitor.

To make it easy for you to keep track, we have started a running total of the cities where you won’t find a better network experience than Verizon.

These are just the latest in a long list of top rankings announced by independent third parties this year. In the last several months, Verizon was ranked #1 in the nation for a record ninth time in a row by RootMetrics*; received more awards than any other wireless provider in the J.D. Power Wireless Network Quality Performance Study** (20th time in a row); was recognized as best in streaming***; and, in April, was found to deliver the best real-world download speeds by Tutela, a widely installed network testing software, with over 250 million devices globally.****

What does this mean for you?

Having lots of awards from multiple independent testers is nice, but that’s not why we’ve built the nation’s best, most reliable wireless 4G LTE network. We’ve built it so that you can be sure you’ll be able to use your device when you want to. Whatever matters most to you – whether it’s playing a game, streaming music or a movie, sharing that perfect moment with your friends, or connecting with loved ones – you can do it best with Verizon.

How does Verizon remain on top for its customers?

Our engineers focus every day to stay ahead of customer demand. That, along with our consistent investment in the network and deployment of the latest technologies, is why we continue to have an overwhelming lead over the competition across the vast majority of third party tests.

2018 promises exciting technology firsts for our customers, including our next generation 5G network. To learn more about some of our leading technology and the work our engineers are doing, check out these videos on why we’re Best For a Good Reason.

*Rankings based on the RootMetrics US National (2H 2017) and Metro (1H 2018) RootScore Reports. Tested with best commercially available smartphones on 4 national mobile networks across all available network types. Your experiences may vary. The RootMetrics award is not an endorsement of Verizon. Visit for more details.

** Verizon Wireless received the highest numerical score among wireless service providers in the J.D. Power 2017 (V1 & V2) & 2018 (V1) U.S. Wireless Network Quality Performance Studies rating it Highest Wireless Network Quality Performance across the Nation.. 2018 V1 study is based on 38,595 total responses, measuring the network quality experienced by customers with wireless phones, surveyed July-December 2017. Your experiences may vary. Visit*** Based on Verizon interpretation of Nielsen Video Test data collected nationally between 10.1.17 and 3.31.18.

**** Verizon customers received the best overall download speeds across the U.S., according to a study of United States’ mobile performance in April by Tutela. During a typical-activity network test, Verizon users received a download speed of 21 Mbps, with AT&T at 14Mbps, T-Mobile at 11.75, and Sprint at 8.51Mbps on average, across the country.

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