- Two-thirds of respondents say more work is needed to improve the online experience
- Customer experience (CX) ratings vary by vertical with hospitality the clear leader
- More than half of respondents think machine-to-people interactions will improve CX
- Mitel has been recognized as a Leader in the Gartner Magic Quadrant for Unified Communications for four consecutive years.
- Synergy Research Group has confirmed Mitel’s position as the #2 unified communications as a service (UCaaS) vendor worldwide.
- Mitel hosted cloud solutions are trusted by more than one million global subscribers.
A global market leader in business communications powering more than two billion business connections, Mitel (NASDAQ:MITL) (TSX:MNW) helps businesses and service providers connect, collaborate and provide innovative services to their customers. Our innovation and communications experts serve more than 70 million business users in more than 100 countries. For more information, go to www.mitel.com and follow us on Twitter @Mitel.
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