US master agent model launched to improve the partner experience
NEW YORK – Verizon’s Partner Program (VPP) has been updated to better serve its members and their customers around the globe. A new and improved master agent model has been deployed in the US to enhance the program’s agility and responsiveness. In addition, an expanded global resale model has been introduced to give program members more flexibility in selling Verizon solutions.
Originally launched in 2013 to help meet the growing demand of small-to medium-sized businesses for advanced and innovative technology solutions, the VPP now comprises a global network of systems integrators, agents, and solution providers. It is designed to give program members easy access to Verizon’s world-class, enterprise product portfolio; their customers benefit from access to Verizon’s robust ecosystem of networking, machine-to-machine (M2M), advanced communications, and security solutions, delivered in a way that best matches their buying preferences.
Program updates announced today include:
- The implementation of a US master agent model to provide extended support to a large number of sub-agents representing Verizon
Flexible channel engagement models based on the needs of the program member’s business
- Simplified and competitive fees for US Agents fees based on Total Billed Revenue
- Expanded US coverage resources to support evolving customer demands
- Expansion of the global resale model by adding more partners and available solutions across the world.
“We are deeply committed to helping connect our members with the right resources to address customer needs,” said Bill Hooper, director of the SMB Partner Channel for Verizon Business Markets. “As our program expands, we felt it was time to take it to the next level. Our updated model enables us to work with customers as effectively and efficiently as possible. We view this as a natural evolution to our program, and an obvious step to help our VPP members and customers. This program was designed to respond to the way companies buy technology solutions in today’s marketplace.”
Program updates begin on April 2, 2018, and will continue throughout the year.
Learn more about the Verizon Partner Program.