Supplier already seeing the benefits of Windstream’s SD-WAN, UCaaS hosted-voice solutions as it begins roll out to more than 3,500 employees in 210 locations in the U.S. and Canada
The supplier selected Windstream’s SD-WAN Concierge™ service, a fully-managed solution that includes personalized and proactive guidance from an assigned technical service manager to ensure the best performance and experience. Windstream’s SD-WAN solution is transforming how businesses design and manage their networks, and it gives customers increased network agility, seamless scalability and optimized performance, all while also reducing costs.
In addition to SD-WAN, the customer is implementing Windstream’s UCaaS solution, which allows it to integrate voice and network communications technologies on a single platform. It will also allow the company’s employees to improve real-time communications with customers and each other using voice, instant messaging, presence management, collaboration and mobility, web and video conferencing, desktop sharing, and unified messaging applications.
The supplier originally contracted with Windstream for SD-WAN services in a four-location trial, and the company has now extended service to 25 of its 210 locations with plans to transition its remaining 185 locations to Windstream’s SD-WAN solution as quickly as possible.
“This is another example of Windstream partnering with the customer to find the best solution for their unique needs which in this case is our managed SD-WAN service with a single management portal and the support of Windstream technical advisers,” said Joseph Harding, executive vice president and enterprise chief marketing officer at Windstream.
Traditional WAN technology has long been the cornerstone of IT for voice and data networking infrastructure, but the expectation for less downtime and latency, as well as the advent of hybrid/cloud architectures and the higher cost of adding locations, are causing many companies to rethink their WAN strategy. Windstream’s SD-WAN solution offers customers a more tailored, flexible, cost-effective and controllable WAN experience.
Windstream’s solution utilizes dynamic WAN selection to intelligently route traffic over a combination of private and public access types to reach multiple locations. Customers like this to maintain control over their network from a convenient centralized location rather than managing routers and firewalls at each location. The solution also simplifies management and monitoring by presenting comprehensive information to the customer in an SD-WAN Management Tool console – a “single pane of glass.”
Windstream offers a full suite of advanced network communications and technology solutions like SD-WAN, UCaaS, Ethernet, Wavelength Services, MPLS and dedicated high-speed Internet along with voice and data services such as VoIP access and SIP trunking. Windstream also offers managed services, cloud connectivity and network security services designed to help businesses increase productivity and improve operational costs. For more information, visit windstreambusiness.com.
Windstream Holdings, Inc. (NASDAQ:WIN), a FORTUNE 500 company, is a leading provider of advanced network communications and technology solutions for consumers, businesses, enterprise organizations and wholesale customers across the U.S. Windstream offers bundled services, including broadband, security solutions, voice and digital TV to consumers. The company also provides data, cloud solutions, unified communications and managed services to small business and enterprise clients. The company supplies core transport solutions on a local and long-haul fiber network spanning approximately 150,000 miles. Additional information is available at windstream.com. Please visit our newsroom at news.windstream.com or follow us on Twitter at @Windstream.
Sarah C. Davis, 720.529.7611